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Next accounts due

2026-06-30 (in 1mo)

Last filed for 2024-09-30

Confirmation statement due

2026-09-26 (in 4mo)

Last made up 2025-09-12

Watchouts

1 item

Cash

£7M

+100% vs 2023

Net assets

-£70M

-46.6% vs 2023

Employees

844

-13.5% vs 2023

Profit before tax

-£20M

+33.1% vs 2023

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Accounts

2-year trend · latest reflected 2024-09-30

Metric Trend 2023-09-302024-09-30
Turnover £145,829,000£126,509,000
Operating profit -£12,865,000£267,000
Profit before tax -£29,976,000-£20,055,000
Net profit -£28,203,000-£21,316,000
Cash £3,307,000£6,614,000
Total assets less current liabilities £109,104,000£97,377,000
Net assets -£47,427,000-£69,516,000
Equity -£47,427,000-£69,516,000
Average employees 976844
Wages £52,416,000£46,770,000

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2023-09-302024-09-30
Operating margin -8.8%0.2%
Net margin -19.3%-16.8%
Return on capital employed -11.8%0.3%
Gearing (liabilities / total assets) 124.0%138.1%
Current ratio 0.57x0.50x
Interest cover -0.75x0.01x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis
IFRS
Reporting scope
Consolidated group
Auditor
PricewaterhouseCoopers LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The financial statements have been prepared on a going concern basis which forecasts that the Group and the Company will have sufficient liquidity to meet their financial obligations for a period of at least 12 months from the date of these financial statements. As disclosed in note 30 (Events after the reporting period), the Group's capital structure has been substantially modified with total debt reduced to £69 million and maturities extended. In addition, certain terms and conditions in the existing facility agreement were reset. The directors are confident that the new capital structure provides a solid financial foundation for the Group.”

Group structure

  1. SEATTLE HOLDCO LIMITED · parent
    1. Seattle Bidco Limited 100% · United Kingdom · Holding company
    2. Sabio Ltd 100% · United Kingdom · Provision of contact centre technology services
    3. flexAnswer Solutions Pte. Ltd. 100% · Singapore · Intelligent software solutions
    4. Sabio Solutions (Singapore) Pte. Ltd. 100% · Singapore · Provision of contact centre technology services
    5. Sabio Solutions (Malaysia) Sdn Bhd 100% · Malaysia · Provision of contact centre technology services
    6. Sabio Europe Holdings, S.L. 100% · Spain · Holding company
    7. Sabio Iberica, S.A. 100% · Spain · Provision of contact centre technology services
    8. Sabio France SAS 100% · France · Provision of contact centre technology services
    9. Sabio Holdings France SAS 100% · France · Holding company
    10. Sabio B.V. 100% · Netherlands · Provision of contact centre technology services
    11. Sabio Germany GmbH 100% · Germany · Provision of contact centre technology services
    12. Sabio Italy S.R.L. 100% · Italy · Provision of contact centre technology services
    13. Callware Mexico S.A. de C.V. 100% · Mexico · Provision of contact centre technology services
    14. Bright UK Limited 100% · United Kingdom · Non-trading entity
    15. Dvelp Limited 100% · United Kingdom · Non-trading entity
    16. Anana Limited 100% · United Kingdom · Provision of contact centre technology services
    17. Sabio Africa (Pty) Limited 87.5% · South Africa · Provision of contact centre technology services
    18. CX Innovation Africa (Pty) Limited 55% · South Africa · Provision of contact centre technology services
    19. Sabio SP Limited (formerly Make Positive Limited) 100% · United Kingdom · Information technology consultancy services
    20. Make Positive Software Solutions Private Limited 99.9% · India · Information technology consultancy services
    21. CC Maroc SARL 100% · Morocco · Provision of contact centre technology services
    22. Corporate Communications (Holdings) Limited 100% · United Kingdom · Holding company
    23. Sabio (WS) Limited 100% · United Kingdom · Provision of contact centre technology services
    24. Worldstone, Inc. 100% · United States · Provision of contact centre technology services
    25. Sabio Denmark ApS 100% · Denmark · Provision of contact centre technology services

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

2 active · 6 resigned

Name Role Appointed Born Nationality
HAYWARD, Darren John Director 2023-09-12 Nov 1969 British
ROBERTS, Andrew Charles Director 2016-06-30 Mar 1968 British
Show 6 resigned officers
Name Role Appointed Resigned
GALE, Jonathan David Director 2020-03-05 2023-02-06
HENRIKSEN, Troels Bugge Director 2018-01-22 2022-02-06
HITCHCOCK, Simon John Director 2016-05-18 2016-06-30
HORSEY, Mark Edward Director 2016-09-15 2018-01-31
SHORTEN, Lee Darren Director 2016-06-30 2025-08-08
STEINMEYER, Nils Olin Director 2021-09-29 2023-09-12

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Seattle Midco Limited Corporate entity Shares 75–100% 2016-05-18 Ceased 2025-07-22

Filing timeline

Last 20 of 56 total filings

Date Type Category Description
2025-09-12 CS01 confirmation-statement Confirmation statement with updates PDF
2025-08-29 TM01 officers Termination director company with name termination date PDF
2025-08-27 PSC08 persons-with-significant-control Notification of a person with significant control statement PDF
2025-08-27 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2025-08-20 AA accounts Accounts with accounts type group
2025-07-23 MR01 mortgage Mortgage create with deed with charge number charge creation date PDF
2025-06-27 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-12-14 DISS40 gazette Gazette filings brought up to date
2024-12-12 AA accounts Accounts with accounts type full
2024-12-10 GAZ1 gazette Gazette notice compulsory
2024-06-21 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-09-13 TM01 officers Termination director company with name termination date PDF
2023-09-13 AP01 officers Appoint person director company with name date PDF
2023-07-11 AA accounts Accounts with accounts type full
2023-05-23 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-02-07 TM01 officers Termination director company with name termination date PDF
2022-07-07 AA accounts Accounts with accounts type full
2022-05-17 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-02-09 TM01 officers Termination director company with name termination date PDF
2021-09-29 AP01 officers Appoint person director company with name date PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
7

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
1

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-09-30 vs 2023-09-30

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers

Official Companies House page