THE DISPUTE SERVICE LIMITED

1. THE DISPUTE SERVICE LIMITED 2005-02-11 → present
2. TENANCY DEPOSIT SCHEME LIMITED 2003-07-31 → 2005-02-11

Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Accounting basis

FRS 102

Reporting scope

Consolidated group

Auditor

Saffery LLP

Audit opinion

Unqualified (clean)

Going concern

Affirmed

“After consideration of the above, the directors confirm that The Dispute Service Limited is a going concern.”

Group structure

1. THE DISPUTE SERVICE LIMITED · parent
   1. SafeDeposits Scotland Limited 100% · Scotland
   2. Tenancy Deposit Scheme Northern Ireland Limited 100% · Northern Ireland
   3. New Homes Ombudsman Service Limited 100% · England

Significant events

• “In October 2025 TDS signed an extension to the existing contracts with the Ministry of Housing, Communities and Local Government for the provision of tenancy deposit protection and alternative dispute services in England and Wales until March 2028. The extension includes certain changes to the contractual arrangements, including amendments to the KPIs which are designed to add value to the public.”
• “The Dispute Service Limited has a 50% shareholding in Warwick & Hertford Limited. After the reporting date, a company in which Warwick & Hertford Limited holds an investment went into voluntary liquidation. The directors of Warwick & Hertford Limited deem there to be only a remote possibility of recovering the value of the investment. The impact to the balance sheet of The Dispute Service Limited would be an impairment of the investment in Warwick & Hertford totalling £57,315 as at 31 March 2025. As the conditions pertaining to the investment's impairment arose after the reporting date, no adjustment has been made to the financial statements to 31 March 2025.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

Filings

10

last 12 months

Capital events

0

last 24 months

Officers appointed

1

last 12 months

Officers resigned

2

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

• Turnover

  +24.5%

  £26,058,283 → £32,446,834

• Cash

  +38.3%

  £13,728,661 → £18,983,763

• Net assets

  +26.9%

  £14,993,150 → £19,031,394

• Employees

  +15.8%

  202 → 234

• Operating profit

  -10.4%

  £5,362,576 → £4,802,734

• Profit before tax

  -7.6%

  £5,871,655 → £5,426,218

• Wages

  +13.2%

  £7,616,568 → £8,621,333

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers