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Next accounts due

2026-12-31 (in 7mo)

Last filed for 2025-03-31

Confirmation statement due

2026-06-06 (in 1mo)

Last made up 2025-05-23

Watchouts

None on the register

Cash

£2M

-17.4% vs 2024

Net assets

£47M

-3% vs 2024

Employees

3,456

-23.2% vs 2024

Profit before tax

-£2M

-123.3% vs 2024

Name history

Renamed 3 times since incorporation

  1. FIRSTSOURCE SOLUTIONS UK LIMITED 2006-11-28 → present
  2. ICICI ONESOURCE LTD 2002-08-12 → 2006-11-28
  3. CUSTOMERASSET LIMITED 2001-04-10 → 2002-08-12
  4. CUSTOMERASSET.COM LIMITED 2000-05-23 → 2001-04-10

Accounts

2-year trend · latest reflected 2025-03-31

Metric Trend 2024-03-312025-03-31
Turnover £198,275,985£194,057,776
Operating profit £10,507,381£1,799,420
Profit before tax £7,577,365-£1,761,795
Net profit £5,737,623-£1,869,967
Cash £2,503,254£2,067,262
Total assets less current liabilities £47,995,027£49,714,847
Net assets £47,995,027£46,564,847
Equity £47,995,027£46,564,847
Average employees 4,5023,456
Wages £101,943,367£87,185,965

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2024-03-312025-03-31
Operating margin 5.3%0.9%
Net margin 2.9%-1.0%
Return on capital employed 21.9%3.6%
Gearing (liabilities / total assets) 55.7%69.7%
Current ratio 0.60x0.69x
Interest cover 4.10x0.54x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis
FRS 102
Reporting scope
Standalone (parent only)
Auditor
KNAV Limited
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate”

Group structure

  1. FIRSTSOURCE SOLUTIONS UK LIMITED · parent
    1. Firstsource Solutions SA 99.98% · Argentina
    2. Firstsource BPO Ireland Limited 100% · Ireland
    3. Firstsource BPO South Africa (Pty) Limited 100% · South Africa
    4. Ascensos Limited 100% · United Kingdom

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

5 active · 26 resigned

Name Role Appointed Born Nationality
GEOGHEGAN, Anita Marie Director 2025-12-12 Mar 1970 British
IDNANI, Ritesh Mohan Director 2023-09-01 Nov 1972 American
MALHOTRA, Rajiv Kumar Naranjandass Director 2022-05-03 Apr 1981 British
PAREKH, Utsav Director 2023-04-06 Aug 1956 Indian
PRENTICE, Alison Maureen Director 2025-12-12 Dec 1980 British
Show 26 resigned officers
Name Role Appointed Resigned
BREWER, Suzanne Nominee Secretary 2000-05-23 2000-05-23
ROME, Robert Simon Secretary 2011-01-07 2019-06-17
DELUXE COMPANY MANAGEMENT SERVICES LIMITED Corporate Secretary 2000-05-23 2003-02-28
SLC REGISTRARS LIMITED Corporate Secretary 2003-02-28 2011-01-07
AGRAWAL, Anjani Kumar Director 2022-05-05 2023-04-06
BREWER, Kevin, Dr Nominee Director 2000-05-23 2000-05-23
CANNING, Sean Director 2018-05-31 2020-01-04
CANNING, Sean Director 2012-05-15 2013-01-30
CHAUDHURI, Pratip Pramada Nath Director 2019-04-01 2019-05-06
GANESH, Krishnan Director 2000-06-22 2003-10-01
HOOPER, Mark Christopher Director 2011-09-27 2014-12-18
JAIN, Shalabh Director 2016-02-02 2018-12-18
KHANNA, Vipul Director 2019-08-02 2023-08-31
MILLER SMITH, Charles Director 2008-03-10 2019-03-29
MUKERJI, Ananda Director 2003-06-01 2011-03-28
PARASHAR, Siddharth Director 2018-12-18 2021-11-26
PONAPPA, Sanjay Director 2020-01-04 2022-05-03
REGAN, Iain James Director 2012-05-15 2014-11-27
ROME, Robert Simon Director 2013-06-27 2019-06-17
ROW, Gangoli Ajay Director 2000-06-22 2002-02-20
SALDANHA, Carlyle Director 2011-03-28 2011-09-27
SNELL, Gavin John Director 2015-01-05 2016-05-04
SUBRAMANIAM, Rajesh Director 2011-09-27 2019-07-31
VALLANCE, Alexander Matthew Director 2000-05-23 2012-05-15
VERNON STAGG, Charles Richard, Sir Director 2019-05-06 2022-05-05
WILSON, Stephanie Anne Director 2013-10-22 2015-05-29

Ownership

Persons with significant control

No persons with significant control on record.

Filing timeline

Last 20 of 142 total filings

Date Type Category Description
2026-01-07 AA accounts Accounts with accounts type full
2025-12-20 AP01 officers Appoint person director company with name date PDF
2025-12-18 AP01 officers Appoint person director company with name date PDF
2025-05-23 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-01-13 AA accounts Accounts with accounts type group
2024-11-06 AD01 address Change registered office address company with date old address new address PDF
2024-07-16 SH10 capital Capital variation of rights attached to shares
2024-06-05 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-01-04 AA accounts Accounts with accounts type group
2023-09-25 TM01 officers Termination director company with name termination date PDF
2023-09-25 AP01 officers Appoint person director company with name date PDF
2023-05-24 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-05-17 AP01 officers Appoint person director company with name date PDF
2023-04-26 TM01 officers Termination director company with name termination date PDF
2023-01-07 AA accounts Accounts with accounts type group
2022-12-01 AP01 officers Appoint person director company with name date PDF
2022-10-20 TM01 officers Termination director company with name termination date PDF
2022-10-20 TM01 officers Termination director company with name termination date PDF
2022-10-20 AP01 officers Appoint person director company with name date PDF
2022-06-27 CS01 confirmation-statement Confirmation statement with no updates PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
4

last 12 months

Capital events
1

last 24 months

Officers appointed
2

last 12 months

Officers resigned
0

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2024 → FY2025 · period ending 2025-03-31 vs 2024-03-31

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers

Official Companies House page