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Next accounts due

2026-09-30 (in 4mo)

Last filed for 2024-12-31

Confirmation statement due

2026-09-23 (in 4mo)

Last made up 2025-09-09

Watchouts

None on the register

Cash

£28K

-10.1% vs 2023

Net assets

£800K

-6.3% vs 2023

Employees

62

+3.3% vs 2023

Profit before tax

-£54K

-175.8% vs 2023

Name history

Renamed 2 times since incorporation

  1. QUALITYCALL CENTRE LIMITED 2003-05-09 → present
  2. HEALTHCAPS LIMITED 2000-10-30 → 2003-05-09
  3. HARPWELL (UK) LIMITED 1998-10-01 → 2000-10-30

Accounts

2-year trend · latest reflected 2024-12-31

Metric Trend 2023-12-312024-12-31
Turnover £1,536,868£1,520,052
Operating profit £71,246-£53,978
Profit before tax £71,246-£53,978
Net profit £71,246-£53,978
Cash £31,696£28,493
Total assets less current liabilities £919,028£846,721
Net assets £853,911£799,933
Equity £853,911£799,933
Average employees 6062
Wages £1,195,773£1,279,221

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2023-12-312024-12-31
Operating margin 4.6%-3.6%
Net margin 4.6%-3.6%
Return on capital employed 7.8%-6.4%
Gearing (liabilities / total assets) 17.9%18.9%
Current ratio 7.37x5.53x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis
IFRS
Reporting scope
Standalone (parent only)
Auditor
Grant Thornton Limited
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The accounts have been prepared on a going concern basis. The Directors believe that this basis is appropriate. In reaching this assessment the Directors have taken account of the reliance on the continued financial and trading support from Healthspan Limited. The Company has received written assurance of this support and the Company is not dependent on any external third party finance. The Directors have reviewed the financial position and performance of Healthspan Limited and are satisfied that it has sufficient resources to provide the necessary support. Additionally, the Company is well capitalised and therefore, the Directors consider that the Company is in a strong position to continue in business. As a consequence, the Directors believe that the Company is well placed to manage its business risks successfully and can continue in operational existence for the foreseeable future. The Directors believe that the Company can therefore continue to adopt the going concern basis in preparing its company financial statements.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

3 active · 15 resigned

Name Role Appointed Born Nationality
LE GALLEZ, Therese Marie Secretary 2022-10-21
COATES, Timothy Matthew Director 2019-01-15 Feb 1980 British
TALBOT, Martin Richard Director 2020-01-10 Sep 1965 British
Show 15 resigned officers
Name Role Appointed Resigned
CASE, Graham Richard Secretary 2003-05-02 2016-08-24
JEFFREYS, Martyn John Secretary 2016-08-25 2021-09-30
LE CHEMINANT, Irene Secretary 2021-10-01 2022-10-21
MERCATOR SECRETARIES LIMITED Corporate Secretary 1998-10-01 2003-05-02
SWIFT INCORPORATIONS LIMITED Corporate Nominee Secretary 1998-10-01 1998-10-01
CASE, Graham Richard Director 2000-10-30 2016-06-30
COATES, Derek Stephen Director 2000-10-30 2020-08-02
ELSWORTH, Lisa Ann Director 2000-10-30 2008-11-10
JACKSON, Christopher Peter Director 2019-02-27 2020-01-10
MANSELL, Luke Edward Director 2017-04-12 2018-05-01
NEWELL, Carolyn Jane Director 2017-04-01 2017-11-09
PETHICK, Timothy Mark Director 2016-03-16 2018-09-18
ANSON LIMITED Corporate Director 1998-10-01 2000-10-30
CABOT LIMITED Corporate Director 1998-10-01 2000-10-30
INSTANT COMPANIES LIMITED Corporate Nominee Director 1998-10-01 1998-10-01

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Mr Mark Andrew Torode Individual significant-influence-or-control-as-trust 2022-02-23 Ceased 2022-02-23
Robert James Veron Individual significant-influence-or-control-as-trust 2022-02-23 Ceased 2022-02-23
William Michael Lawther Individual significant-influence-or-control-as-trust 2022-02-23 Ceased 2022-02-23
Graham Richard Case Individual significant-influence-or-control-as-trust 2022-02-23 Ceased 2022-02-23
Mr Derek Stephen Coates Individual Significant influence 2016-04-06 Ceased 2020-12-09

Filing timeline

Last 20 of 110 total filings

Material constitutional events — rename, articles re-file, resolution

  • 2022-03-15 RESOLUTIONS Resolution
  • 2022-03-15 MA Memorandum articles
  • 2022-03-15 RESOLUTIONS Resolution
Date Type Category Description
2025-09-09 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-07-22 AA accounts Accounts with accounts type full
2024-09-13 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-08-22 AA accounts Accounts with accounts type small
2023-09-13 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-09-08 AA accounts Accounts with accounts type small
2022-10-25 AP03 officers Appoint person secretary company with name date PDF
2022-10-25 TM02 officers Termination secretary company with name termination date PDF
2022-09-21 AA accounts Accounts with accounts type small
2022-09-14 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-03-15 RESOLUTIONS resolution Resolution
2022-03-15 MA incorporation Memorandum articles
2022-03-15 RESOLUTIONS resolution Resolution
2022-03-07 PSC08 persons-with-significant-control Notification of a person with significant control statement PDF
2022-03-03 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2022-03-03 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2022-03-03 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2022-03-03 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2022-02-25 PSC01 persons-with-significant-control Notification of a person with significant control PDF
2022-02-25 PSC01 persons-with-significant-control Notification of a person with significant control PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
2

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
0

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers

Official Companies House page