VONAGE BUSINESS LIMITED
Get an alert when VONAGE BUSINESS LIMITED files next
Leroy will email you the moment a new filing lands at Companies House — one short note per filing, nothing else.
Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2026-07-12 (in 2mo)
Last made up 2025-06-28
Watchouts
None on the register
Cash
—
Latest balance sheet
Net assets
—
Equity attributable
Employees
370
+15.6% vs 2023
Profit before tax
-£26M
-57.9% vs 2023
Name history
Renamed 3 times since incorporation
- VONAGE BUSINESS LIMITED 2021-04-07 → present
- NEWVOICEMEDIA LIMITED 2007-12-06 → 2021-04-07
- PREMIER BUSINESS AUDIO LIMITED 2002-12-24 → 2007-12-06
- ON HOLD SERVICES LIMITED 1998-07-23 → 2002-12-24
Profit before tax
2-year trend · vs Telecommunications median
Accounts
2-year trend · latest reflected 2024-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Turnover | £168,407,000 | £157,858,000 | |
| Operating profit | -£15,004,000 | -£24,592,000 | |
| Profit before tax | -£16,493,000 | -£26,050,000 | |
| Net profit | -£16,493,000 | -£26,050,000 | |
| Cash | — | — | |
| Total assets less current liabilities | — | — | |
| Net assets | — | — | |
| Equity | — | — | |
| Average employees | 320 | 370 | |
| Wages | £40,162,000 | £43,437,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Operating margin | -8.9% | -15.6% | |
| Net margin | -9.8% | -16.5% | |
| Interest cover | -10.08x | -16.87x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- Deloitte LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The directors have assessed the Company's ability to continue to adopt the going concern basis of accounting, which is contingent on receiving continued financial support from the group. The Company has received a letter of support from Ericsson, confirming its intention to provide financial assistance to enable it to fulfil all obligations for a minimum of 12 months from the date of the directors' report for the year ended 31 December 2024, so that it may continue operations during this time which includes realising its assets and discharging its liabilities in the normal course of business.”
Group structure
- VONAGE BUSINESS LIMITED · parent
- NewVoiceMedia Sp Z.0.0 100%
- NewVoiceMedia Germany GmbH 100%
- NewVoiceMedia Euro Holdings S.a.r.l. 100%
Significant events
- “On 19 March 2024, the Office of Communications (Ofcom) announced that an investigation has been opened following an incident resulting in disruption for its business customers to emergency call services during October and November 2023.”
- “On 25 September 2025, Ofcom published a decision imposing a financial penalty of £700,000 on Vonage. The penalty was settled in October 2025.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 33 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| WILKOZEK, Shari Lynn | Secretary | 2025-03-31 | — | — |
| CSC CLS (UK) LIMITED | Corporate Secretary | 2025-08-27 | — | — |
| HEHN SCHROEDER, Pamela | Director | 2024-07-31 | May 1965 | Canadian |
| WILKOZEK, Shari Lynn | Director | 2025-03-31 | Mar 1971 | American |
Show 33 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| DOBERNECK, Megan Katherine | Secretary | 2024-04-01 | 2025-03-28 |
| GRANT, Andrew William Edward Fothergill | Secretary | 1998-07-23 | 2005-09-01 |
| RUTHERFORD, Randy, Mr. | Secretary | 2018-10-31 | 2024-02-29 |
| SOCHOVSKY, Guy Edward | Secretary | 2016-06-27 | 2018-10-31 |
| TURNER, Tina | Secretary | 2013-07-01 | 2016-06-27 |
| CORPORATION SERVICE COMPANY (UK) LIMITED | Corporate Secretary | 2019-07-05 | 2025-08-27 |
| SWIFT INCORPORATIONS LIMITED | Corporate Nominee Secretary | 1998-07-23 | 1998-07-23 |
| WILSONS (COMPANY SECRETARIES) LIMITED | Corporate Secretary | 2005-09-01 | 2013-07-02 |
| BAVEJA, Gaurav Krishan | Director | 2019-06-03 | 2021-05-17 |
| DOBERNECK, Megan Katherine | Director | 2024-04-01 | 2025-03-28 |
| DUBOIS, Guy | Director | 2013-02-01 | 2018-10-31 |
| EWART SMITH, Michael | Director | 2005-04-11 | 2008-07-31 |
| FARMER, Mark | Director | 2010-05-05 | 2018-10-31 |
| FERRARA, Alex | Director | 2013-08-30 | 2018-10-31 |
| FINDLAY, Nicholas Martin | Director | 2000-08-01 | 2007-12-04 |
| FOIS, Dennis | Director | 2018-01-08 | 2018-10-31 |
| GALE, Jonathan David | Director | 2011-05-26 | 2018-01-31 |
| GARRETT, Laurence Roy | Director | 2012-12-20 | 2018-10-31 |
| GLOSTER, Fergus | Director | 2009-09-16 | 2018-10-31 |
| GRANT, Jonathan James Fotherill | Director | 2012-09-25 | 2012-12-20 |
| GRANT, Jonathan James Fotherill | Director | 1998-07-23 | 2012-09-25 |
| LASHER, Stephen Andrew | Director | 2021-02-28 | 2024-07-31 |
| LEVI, David | Director | 2024-02-29 | 2025-04-03 |
| PEARSON, David Todd | Director | 2018-10-31 | 2020-08-14 |
| PERKS, Timothy Howard | Director | 2010-11-30 | 2015-03-31 |
| PICKERING, Richard Brian | Director | 2005-07-01 | 2012-12-20 |
| ROSENBERG, John Claster | Director | 2014-05-27 | 2018-06-19 |
| RUTHERFORD, Randy K. | Director | 2018-10-31 | 2024-02-29 |
| SOCHOVSKY, Guy Edward | Director | 2015-06-02 | 2019-06-03 |
| STIRLING, Rory, M | Director | 2012-11-21 | 2012-12-20 |
| TOTTMAN, Christopher Edward | Director | 2010-05-05 | 2018-10-31 |
| UNITT, Ashley | Director | 2005-07-01 | 2012-12-20 |
| VAN VEENENDAAL, Frank Robert | Director | 2015-06-12 | 2018-10-31 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Vonage Nvm Holdings Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2018-10-31 | Active |
Filing timeline
Last 20 of 288 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-03-16 | CH01 | officers | Change person director company with change date | |
| 2025-12-23 | AA | accounts | Accounts with accounts type full | |
| 2025-09-03 | AD01 | address | Change registered office address company with date old address new address | |
| 2025-09-03 | AP04 | officers | Appoint corporate secretary company with name date | |
| 2025-09-03 | TM02 | officers | Termination secretary company with name termination date | |
| 2025-07-09 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-05-21 | AP01 | officers | Appoint person director company with name date | |
| 2025-05-20 | TM02 | officers | Termination secretary company with name termination date | |
| 2025-05-20 | TM01 | officers | Termination director company with name termination date | |
| 2025-05-20 | AP03 | officers | Appoint person secretary company with name date | |
| 2025-04-03 | TM01 | officers | Termination director company with name termination date | |
| 2025-01-03 | AA | accounts | Accounts with accounts type full | |
| 2024-09-02 | AP01 | officers | Appoint person director company with name date | |
| 2024-09-02 | TM01 | officers | Termination director company with name termination date | |
| 2024-07-01 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-06-05 | AP03 | officers | Appoint person secretary company with name date | |
| 2024-06-05 | AP01 | officers | Appoint person director company with name date | |
| 2024-06-05 | AP01 | officers | Appoint person director company with name date | |
| 2024-06-05 | TM01 | officers | Termination director company with name termination date | |
| 2024-06-05 | TM02 | officers | Termination secretary company with name termination date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 10
- Capital events
- 0
- Officers appointed
- 1
- Officers resigned
- 1
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31
-
Turnover
-6.3%
£168,407,000 £157,858,000
-
Cash
—
Not reported
-
Net assets
—
Not reported
-
Employees
+15.6%
320 370
-
Operating profit
-63.9%
-£15,004,000 -£24,592,000
-
Profit before tax
-57.9%
-£16,493,000 -£26,050,000
-
Wages
+8.2%
£40,162,000 £43,437,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers