PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED
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Next accounts due
2027-03-31 (in 10mo)
Last filed for 2025-06-30
Confirmation statement due
2027-02-17 (in 9mo)
Last made up 2026-02-03
Watchouts
None on the register
Cash
£85K
-17.5% vs 2024
Net assets
£5M
-75.7% vs 2024
Employees
3,192
-3.5% vs 2024
Profit before tax
£4M
+130.3% vs 2024
Name history
Renamed 4 times since incorporation
- PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED 2017-05-05 → present
- DST OUTPUT (LONDON) LIMITED 2012-06-22 → 2017-05-05
- INNOVATIVE OUTPUT SOLUTIONS (LONDON) LIMITED 2010-11-03 → 2012-06-22
- DSICMM LIMITED 2007-07-09 → 2010-11-03
- DIRECT SOLUTIONS INTERNATIONAL LIMITED 1993-02-09 → 2007-07-09
Net assets
2-year trend · vs Consumer Discretionary median
Accounts
2-year trend · latest reflected 2025-06-30
| Metric | Trend | 2024-06-30 | 2025-06-30 |
|---|---|---|---|
| Turnover | £510,042,000 | £519,567,000 | |
| Operating profit | -£11,549,000 | £5,339,000 | |
| Profit before tax | -£13,163,000 | £3,986,000 | |
| Net profit | -£9,469,000 | £1,942,000 | |
| Cash | £103,000 | £85,000 | |
| Total assets less current liabilities | £54,753,000 | £31,401,000 | |
| Net assets | £19,251,000 | £4,677,000 | |
| Equity | £19,251,000 | £4,677,000 | |
| Average employees | 3,307 | 3,192 | |
| Wages | £127,549,000 | £124,613,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2024-06-30 | 2025-06-30 |
|---|---|---|---|
| Operating margin | -2.3% | 1.0% | |
| Net margin | -1.9% | 0.4% | |
| Return on capital employed | -21.1% | 17.0% | |
| Gearing (liabilities / total assets) | 88.6% | 97.2% | |
| Current ratio | 0.66x | 0.63x | |
| Interest cover | -4.34x | 2.20x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 101
- Reporting scope
- Standalone (parent only)
- Auditor
- Deloitte LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The directors of PCC Global Plc have concluded that the group will be able to operate within its current facilities and comply with its banking covenants for the foreseeable future and therefore believe it is appropriate to prepare the financial statements of the group on a going concern basis and there are no material uncertainties which give rise to a going concern risk.”
Group structure
- PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED · parent
- Celerity IS Inc. US 100%
- Editions Publishing Limited 100%
- Psona Limited 100%
- DG3 Holdings Limited 100%
- With Reasons Ltd 100%
- Psona 12 Limited 100%
- The Lettershop Limited 100%
- Service Graphics Limited 100%
- Editions Financial Inc. 100%
- SG Print Dublin Limited 100%
- OTGI Limited 100%
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
5 active · 27 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| DURKAN, Sarah | Secretary | 2024-06-28 | — | — |
| CREAN, Pauric | Director | 2026-04-30 | Jun 1993 | Irish |
| DEVANE, Liam | Director | 2026-04-30 | Nov 1986 | Irish |
| EDSTROM, Martin Olof | Director | 2025-08-01 | Jan 1971 | Swedish |
| WALTERS, Jeremy Edward Charles | Director | 2017-06-16 | Sep 1972 | British |
Show 27 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| BULL, Gary | Secretary | 2007-07-02 | 2007-12-21 |
| CAHILL, Richard Joseph | Secretary | 2017-05-04 | 2024-06-28 |
| YOUNG, Andrew | Secretary | 2007-12-21 | 2010-07-30 |
| YOUNG, Andrew | Secretary | 1993-02-09 | 2007-07-02 |
| CORPORATE NOMINEE SECRETARIES LIMITED | Corporate Nominee Secretary | 1993-02-09 | 1993-02-28 |
| BULL, Gary | Director | 2007-07-02 | 2008-02-28 |
| BURROWS, Asa Mark | Director | 2005-09-16 | 2010-07-30 |
| CREAN, Patrick James | Director | 2017-05-04 | 2026-04-30 |
| DIXON, Nicolas William | Director | 2012-03-16 | 2012-12-31 |
| DRAKE, Timothy James | Director | 2001-02-01 | 2010-07-30 |
| DRISCOLL, Ian William | Director | 1993-02-09 | 2004-10-04 |
| FELSTEAD, Mark Thomas | Director | 1993-09-01 | 2012-01-06 |
| FELSTEAD, Susan Ann | Director | 1993-09-01 | 2007-07-02 |
| GIVENS, Gregg | Director | 2011-01-06 | 2017-05-04 |
| HAYLEY, Karen Elizabeth | Director | 2007-07-02 | 2010-07-30 |
| LIOW, Susan Phaik Suan | Director | 2009-12-18 | 2010-07-30 |
| MACLEAN, Alastair Duncan | Director | 2007-07-02 | 2010-07-30 |
| NOBLE, Yolanda Jane | Director | 2007-07-02 | 2010-07-30 |
| OWEN, David Gwynn | Director | 2000-11-01 | 2004-02-03 |
| REYNOLDS, David Neil | Director | 2005-08-01 | 2010-07-30 |
| RING, Paul | Director | 2005-02-01 | 2007-07-02 |
| RODGERS, Amanda Caroline | Director | 2005-09-16 | 2007-07-02 |
| SALMON, Laurent Thierry | Director | 2017-05-04 | 2026-04-30 |
| WICKENS, Timothy Allen | Director | 2005-09-16 | 2007-07-02 |
| WILLIAMS, Martin Richard | Director | 2007-07-02 | 2010-07-30 |
| YOUNG, Andrew | Director | 1993-02-09 | 2010-07-30 |
| CORPORATE NOMINEE SERVICES LIMITED | Corporate Nominee Director | 1993-02-09 | 1993-02-09 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Paragon Customer Communications Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2022-02-15 | Active |
| Dsicmm Group Limited | Corporate entity | Shares 75–100% | 2017-02-02 | Ceased 2017-02-02 |
| Dsicmm Group Ltd | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Ceased 2022-02-15 |
Filing timeline
Last 20 of 218 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-05-12 | TM01 | officers | Termination director company with name termination date | |
| 2026-05-12 | AP01 | officers | Appoint person director company with name date | |
| 2026-05-12 | TM01 | officers | Termination director company with name termination date | |
| 2026-05-12 | AP01 | officers | Appoint person director company with name date | |
| 2026-04-10 | CH03 | officers | Change person secretary company with change date | |
| 2026-04-10 | CH01 | officers | Change person director company with change date | |
| 2026-04-10 | CH01 | officers | Change person director company with change date | |
| 2026-02-07 | AA | accounts | Accounts with accounts type full | |
| 2026-02-04 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2025-09-24 | CH03 | officers | Change person secretary company with change date | |
| 2025-08-07 | AP01 | officers | Appoint person director company with name date | |
| 2025-03-07 | AA | accounts | Accounts with accounts type full | |
| 2025-02-07 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2024-07-21 | TM02 | officers | Termination secretary company with name termination date | |
| 2024-07-21 | AP03 | officers | Appoint person secretary company with name date | |
| 2024-05-17 | CH01 | officers | Change person director company with change date | |
| 2024-04-10 | AA | accounts | Accounts with accounts type full | |
| 2024-02-07 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-04-08 | AA | accounts | Accounts with accounts type full | |
| 2023-02-13 | CS01 | confirmation-statement | Confirmation statement with updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 11
- Capital events
- 0
- Officers appointed
- 3
- Officers resigned
- 2
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2024 → FY2025 · period ending 2025-06-30 vs 2024-06-30
-
Turnover
+1.9%
£510,042,000 £519,567,000
-
Cash
-17.5%
£103,000 £85,000
-
Net assets
-75.7%
£19,251,000 £4,677,000
-
Employees
-3.5%
3,307 3,192
-
Operating profit
+146.2%
-£11,549,000 £5,339,000
-
Profit before tax
+130.3%
-£13,163,000 £3,986,000
-
Wages
-2.3%
£127,549,000 £124,613,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers