HOMESERVE MEMBERSHIP LIMITED
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Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2026-08-16 (in 3mo)
Last made up 2025-08-02
Watchouts
None on the register
Cash
£783K
Latest balance sheet
Net assets
£138M
Equity attributable
Employees
1,885
Average over period
Profit before tax
£59M
Period ending 2024-12-31
Name history
Renamed 5 times since incorporation
- HOMESERVE MEMBERSHIP LIMITED 2008-04-01 → present
- HOMESERVE GB LIMITED 2005-04-18 → 2008-04-01
- HOME SERVICE (GB) LIMITED 1999-04-01 → 2005-04-18
- FASTFIX (HOLDINGS) LIMITED 1996-04-11 → 1999-04-01
- FASTFIX PLUMBING AND HEATING LIMITED 1993-02-24 → 1996-04-11
- MEAUJO (181) LIMITED 1992-12-03 → 1993-02-24
Net assets
2-year trend · vs Industrials median
Accounts
2-year trend · latest reflected 2024-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Turnover | £191,310,000 | £288,276,000 | |
| Operating profit | -£14,821,000 | £56,406,000 | |
| Profit before tax | -£8,223,000 | £59,014,000 | |
| Net profit | -£13,917,000 | £43,566,000 | |
| Cash | £417,000 | £783,000 | |
| Total assets less current liabilities | £143,787,000 | £146,317,000 | |
| Net assets | £125,921,000 | £138,487,000 | |
| Equity | £125,921,000 | £138,487,000 | |
| Average employees | 1,950 | 1,885 | |
| Wages | £60,845,000 | £81,821,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Operating margin | -7.7% | 19.6% | |
| Net margin | -7.3% | 15.1% | |
| Return on capital employed | -10.3% | 38.6% | |
| Gearing (liabilities / total assets) | 46.8% | 39.2% | |
| Current ratio | 1.20x | 1.34x | |
| Interest cover | -11.09x | 87.32x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- IFRS
- Reporting scope
- Standalone (parent only)
- Auditor
- Deloitte LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Directors have concluded that they have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future and at least twelve months from the approval of the accounts. For this reason, they continue to adopt the going concern basis in preparing the financial statements.”
Group structure
- HOMESERVE MEMBERSHIP LIMITED · parent
- HomeServe at Home Limited 100%
- Home Energy Services Limited 100%
- HomeServe Heating Services Limited 100%
- 247999 Limited (No. 7183505) 100%
- Energy Insurance Services Limited 100%
- Help-Link UK Limited 100%
- Aqua Plumbing & Heating Services Ltd 100%
- APG Domestic Services Ltd 100%
- John Wilkinson Heating Services Limited 100%
- Logic Plumbing Heating and Electrical (Maintenance) Limited 100%
- Hereford Heating Limited 100%
- Koziwarm Plumbing & Heating Limited 100%
- H2 Property Services (London) Limited 100%
- SGS Heating and Electrical Limited 100%
Significant events
- “During the period the Company made the decision to align its technology platforms to its UK parent Group entities and as a result has discontinued the construction of an intangible asset that was an enhancement to an existing asset. As this intangible asset will now not be capitalised, a one-off write-off charge of £965,000 has been recognised.”
- “During the period there were charges of £1,573,000 incurred relating to redundancy and other associated exit costs in respect of changes to the organisational structure of the business.”
- “During the period the Directors of the Company made the decision to cease all trading activities of its subsidiary Aqua Plumbing & Heating Services Limited. As a result, an intercompany loan receivable of £275,000 due from Aqua Plumbing & Heating Services Limited was written off.”
- “Also during the period the Company performed an impairment review of its investments and a charge of £3,802,000 (9 month period ending 31 December 23: £12,005,000) was recognised to write down the carrying value of its subsidiaries, including Aqua Plumbing & Heating Services Limited.”
- “In the prior period Homeserve Limited, the UK parent of the Company, acquired BOXT Limited. Following this acquisition, the Directors of the Company made the decision to cease all trading activities of its subsidiary Help-Link UK Limited and transfer its trading activities to BOXT Limited. A combined charge of £27,941,000 was recognised for the write off of a subsidiary loan with Help-Link UK Limited, redundancy costs and other wind down costs.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
7 active · 65 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| MAUGHAN, Anna | Secretary | 2008-07-28 | — | British |
| BELBECK, Amy | Director | 2024-01-23 | Apr 1981 | British |
| HYNAM, David Emmanuel | Director | 2014-09-22 | Aug 1971 | British |
| KASMIR, Nicholas | Director | 2019-09-18 | Jun 1975 | British |
| RENDLE, Amanda Jane | Director | 2021-10-05 | Jan 1963 | British |
| ROLLINGS, Steven John | Director | 2024-03-31 | May 1974 | British |
| TORRY, Anne | Director | 2019-03-19 | Jun 1965 | British |
Show 65 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| GLEAVES, Martin Alfred | Nominee Secretary | 1992-12-03 | 1993-12-03 |
| MAUGHAN, Anna | Secretary | 2005-02-14 | 2005-07-27 |
| PAGE, Adrian Peter | Secretary | 1998-04-30 | 2004-04-06 |
| POWELL, Christopher Gary | Secretary | 2004-04-06 | 2005-02-14 |
| SCUDAMORE, Andrew Martin | Secretary | 1993-03-04 | 1995-07-17 |
| THOMAS, Caroline Emma Roberts | Secretary | 2005-07-27 | 2008-07-28 |
| WHITTY, Brian Howard | Secretary | 1995-07-17 | 1998-04-30 |
| ATKINSON, Frank Robert | Director | 2004-04-28 | 2008-04-01 |
| BASARAN, Sandra Judith | Director | 2007-10-26 | 2010-09-30 |
| BELK, Andrew John | Director | 2001-08-06 | 2007-03-28 |
| BENNETT, David Jonathan | Director | 2012-08-15 | 2017-12-12 |
| BENNETT, Martin John | Director | 2008-01-23 | 2018-07-20 |
| CASHMORE, James Matthew, Mr | Director | 2008-03-26 | 2008-12-31 |
| CASHMORE, James Matthew | Director | 2001-05-18 | 2005-07-27 |
| COATHUP, Stephen Paul | Director | 1993-03-04 | 1995-07-12 |
| FLORSHEIM, Jonathan Joseph | Director | 2007-06-01 | 2011-08-12 |
| FORD, Johnathan Richard | Director | 2013-06-25 | 2018-11-20 |
| GLEAVES, Martin Alfred | Nominee Director | 1992-12-03 | 1993-12-03 |
| GLEAVES, Valerie Anne | Nominee Director | 1992-12-03 | 1993-12-03 |
| GROUND, Andrew Patrick | Director | 2004-11-24 | 2005-11-02 |
| HAMID, David | Director | 2008-04-01 | 2011-11-30 |
| HANCOX, Simon Michael | Director | 2001-12-19 | 2002-09-04 |
| HARPIN, Richard David | Director | 1993-04-16 | 2011-12-16 |
| HAVER, Gareth Victor | Director | 2008-03-26 | 2012-04-03 |
| HERBERT, Charles Max | Director | 2007-09-26 | 2008-03-31 |
| HORLEY, Stephen James | Director | 2017-03-28 | 2023-01-24 |
| HUGHES, Katherine Rachael | Director | 2002-02-20 | 2002-09-04 |
| HUGHES, Michael Blake | Director | 2001-05-18 | 2002-09-04 |
| HUNTER, John Duncanson | Director | 2022-01-18 | 2024-03-31 |
| JACKSON, David Martin | Director | 2006-08-23 | 2011-08-31 |
| JOHNSON, Alexander Kitson | Director | 2015-03-17 | 2015-11-13 |
| JOHNSTON, Russell | Director | 2012-02-28 | 2014-07-31 |
| KING, Jonathan Charles | Director | 2011-11-02 | 2013-12-31 |
| KING, Jonathan Charles | Director | 2000-10-25 | 2005-05-31 |
| KITZIE, John | Director | 2020-09-16 | 2023-12-31 |
| LAWRENCE, Ronald Charles | Director | 1993-03-04 | 1998-04-30 |
| LOGUE, Stuart Bruce | Director | 2018-03-29 | 2019-03-12 |
| LOVE, Geoffrey Adrian | Director | 2003-08-20 | 2009-04-06 |
| MCKINLAY, Colin Grant | Director | 2009-09-23 | 2010-07-31 |
| MCMANUS, Jerome | Director | 2002-12-18 | 2005-01-04 |
| MCMANUS, Jerome | Director | 2000-04-01 | 2002-09-04 |
| MIDDLETON, Jeremy Peter | Director | 1993-04-19 | 2002-09-04 |
| MILES, Helen | Director | 2013-10-22 | 2014-10-31 |
| MILLER, Diana Susan | Director | 2011-11-02 | 2021-07-31 |
| MOSS, Nathan Victor | Director | 2013-09-19 | 2017-05-31 |
| NOURSE, Paul | Director | 2015-03-17 | 2020-07-31 |
| O'CONNOR, Sion Padrig | Director | 2004-11-04 | 2006-12-31 |
| PAGE, Adrian Peter | Director | 1998-07-15 | 2004-04-06 |
| PENNA, David Malcolm | Director | 1998-04-30 | 2002-09-04 |
| PHILLIPS, David Alasdair | Director | 2000-09-18 | 2001-09-04 |
| REED, Michael Gregory | Director | 2012-09-19 | 2020-09-16 |
| RUDZINSKI, Alexander Peter Marek | Director | 2010-09-15 | 2012-11-30 |
| SHEPHERD, Richard John | Director | 2016-01-26 | 2022-01-18 |
| SHEPHERD, Richard John | Director | 2002-08-15 | 2007-12-07 |
| SIMKINS, Jo | Director | 2005-04-27 | 2008-04-01 |
| SIMPSON DENT, Jonathan | Director | 2007-07-25 | 2009-06-26 |
| SMITH, Robin Duncan | Director | 2016-06-21 | 2017-12-12 |
| SYNNOTT, Jennifer | Director | 2000-04-01 | 2007-12-07 |
| THOMAS, Stuart Rhys | Director | 2003-10-22 | 2005-01-26 |
| TILL, Mark Paul | Director | 2008-01-23 | 2009-05-31 |
| TOHER, Jeremiah Charles | Director | 2009-06-03 | 2010-09-30 |
| WELLINGS, David John | Director | 2009-06-03 | 2012-01-19 |
| WHITTY, Brian Howard | Director | 1995-07-17 | 2002-09-04 |
| WILLIAMS, Athelston Bankole | Director | 1996-03-20 | 2000-03-24 |
| WINSPER, Colin Edward, Dr | Director | 1994-12-05 | 1998-04-30 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Homeserve Assistance Limited | Corporate entity | ownership-of-shares-75-to-100-percent-as-firm | 2016-04-06 | Active |
Filing timeline
Last 20 of 270 total filings
Material constitutional events — rename, articles re-file, resolution
- 2023-03-02 RESOLUTIONS Resolution
- 2023-03-02 MA Memorandum articles
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2025-09-11 | AA | accounts | Accounts with accounts type full | |
| 2025-08-12 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-08-25 | AA | accounts | Accounts with accounts type full | |
| 2024-08-13 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2024-04-02 | AP01 | officers | Appoint person director company with name date | |
| 2024-04-02 | TM01 | officers | Termination director company with name termination date | |
| 2024-01-23 | AP01 | officers | Appoint person director company with name date | |
| 2024-01-02 | TM01 | officers | Termination director company with name termination date | |
| 2024-01-02 | AA | accounts | Accounts with accounts type full | |
| 2023-11-14 | MR04 | mortgage | Mortgage satisfy charge full | |
| 2023-09-20 | AA01 | accounts | Change account reference date company current shortened | |
| 2023-08-14 | CH01 | officers | Change person director company with change date | |
| 2023-08-02 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2023-04-27 | MR01 | mortgage | Mortgage create with deed with charge number charge creation date | |
| 2023-03-02 | RESOLUTIONS | resolution | Resolution | |
| 2023-03-02 | MA | incorporation | Memorandum articles | |
| 2023-01-25 | TM01 | officers | Termination director company with name termination date | |
| 2022-07-15 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2022-07-05 | AA | accounts | Accounts with accounts type full | |
| 2022-01-25 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 2
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31