CONCENTRIX CVG INTELLIGENT CONTACT LIMITED
Get an alert when CONCENTRIX CVG INTELLIGENT CONTACT LIMITED files next
Leroy will email you the moment a new filing lands at Companies House — one short note per filing, nothing else.
Next accounts due
2026-08-31 (in 3mo)
Last filed for 2024-11-30
Confirmation statement due
2027-05-04 (in 1y)
Last made up 2026-04-20
Watchouts
None on the register
Cash
£210K
+388.4% vs 2023
Net assets
£14M
+9.6% vs 2023
Employees
1,678
-32% vs 2023
Profit before tax
£2M
-63.8% vs 2023
Name history
Renamed 5 times since incorporation
- CONCENTRIX CVG INTELLIGENT CONTACT LIMITED 2018-11-15 → present
- CONVERGYS INTELLIGENT CONTACT LIMITED 2014-08-04 → 2018-11-15
- STREAM INTELLIGENT CONTACT LIMITED 2013-10-17 → 2014-08-04
- LBM DIRECT MARKETING LIMITED 1998-01-30 → 2013-10-17
- L.B.M. SERVICES LIMITED 1992-06-23 → 1998-01-30
- FORGELARGE LIMITED 1992-05-14 → 1992-06-23
Net assets
2-year trend · vs Industrials median
Accounts
2-year trend · latest reflected 2024-11-30
| Metric | Trend | 2023-11-30 | 2024-11-30 |
|---|---|---|---|
| Turnover | £86,434,000 | £80,381,000 | |
| Operating profit | £4,110,000 | £2,463,000 | |
| Profit before tax | £4,828,000 | £1,749,000 | |
| Net profit | £3,621,000 | £1,243,000 | |
| Cash | £43,000 | £210,000 | |
| Total assets less current liabilities | £13,252,000 | £14,393,000 | |
| Net assets | £12,391,000 | £13,582,000 | |
| Equity | £12,391,000 | £13,582,000 | |
| Average employees | 2,466 | 1,678 | |
| Wages | £60,321,000 | £49,163,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-11-30 | 2024-11-30 |
|---|---|---|---|
| Operating margin | 4.8% | 3.1% | |
| Net margin | 4.2% | 1.5% | |
| Return on capital employed | 31.0% | 17.1% | |
| Gearing (liabilities / total assets) | 84.7% | 74.1% | |
| Current ratio | 1.18x | 1.36x | |
| Interest cover | 4110.00x | 1.88x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- KPMG
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The company's business activities, together with the factors likely to affect its future development, are set out in the Directors' Report and Strategic Report. Keeping in view the current year's performance and future forecasts, the directors have prepared the accounts on a going concern basis as there are no indicators to suggest that there will be a departure from the going concern presumption.”
Significant events
- “The decrease in turnover of £6,053k during the year is primarily driven by maturity of non-recurring client contracts.”
- “Operating income of £2,463k includes a facilities restructuring expense of £1,924k (2023: £100k) showing that the company has effectively managed the decrease in turnover as operating income would have otherwise increased without this one time expense.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 42 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| FARWIG, Andrew Albert | Secretary | 2021-08-11 | — | — |
| CHRISTIE, Claire | Director | 2024-12-17 | Apr 1980 | Irish |
| FARWIG, Andrew Albert | Director | 2021-08-11 | Apr 1981 | American |
| FOGARTY, Jane Catherine | Director | 2024-12-17 | Aug 1966 | Australian |
Show 42 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| BATES, Mark Richard | Secretary | 2005-05-04 | 2006-12-06 |
| BATTEN, Tracey Yvonne Mary | Secretary | 1995-08-17 | 1997-02-10 |
| BEAMISH, Nicola Jayne | Secretary | 2006-12-06 | 2013-02-25 |
| BECK, Rachael Antonia | Secretary | 1997-02-10 | 2000-03-14 |
| EBERT, Matthew Alexander | Secretary | 2013-02-25 | 2014-03-03 |
| FARWIG, Andrew Albert | Secretary | 2017-06-30 | 2021-03-12 |
| RICHIE, Steven Linley | Secretary | 2021-03-12 | 2021-08-11 |
| ROBINSON, Charles Patrick | Secretary | 1992-06-10 | 1995-08-02 |
| ROHRER, Tammy | Secretary | 2014-03-03 | 2017-06-30 |
| TONROE, Michael | Secretary | 2000-03-14 | 2005-05-04 |
| SWIFT INCORPORATIONS LIMITED | Corporate Nominee Secretary | 1992-05-14 | 1992-06-10 |
| AYERS, Andrea Johnson | Director | 2014-03-03 | 2017-06-30 |
| BAILEY, Anthony Paul | Director | 2010-05-12 | 2013-07-10 |
| BATES, Mark Richard | Director | 2005-05-04 | 2013-02-25 |
| BEAMISH, Nicola Jayne | Director | 2007-07-20 | 2013-07-10 |
| BEATON, Andrew Laurie | Director | 2000-08-11 | 2001-05-14 |
| BECK, Paul William | Director | 1999-01-04 | 2007-07-20 |
| BECK, Rachael Antonia | Director | 1996-01-19 | 2004-10-20 |
| BORTHWICK, Timothy | Director | 1996-01-19 | 2008-04-30 |
| CLINE, Claudia Lynn | Director | 2014-03-03 | 2015-06-30 |
| DIXON, Benjamin Parr | Director | 2002-11-21 | 2007-07-31 |
| EBERT, Matthew Alexander | Director | 2013-02-25 | 2014-03-03 |
| EVANS, Richard James | Director | 2016-02-26 | 2018-12-07 |
| FREEMAN, Michael Jeffrey | Director | 2000-08-08 | 2001-07-03 |
| GUNN, John Humphrey | Director | 2000-06-01 | 2004-10-20 |
| KENNEDY, Nicholas Patrick | Director | 1999-07-19 | 2004-10-20 |
| LORD, John | Director | 2008-07-30 | 2009-02-28 |
| LUCIANO, Beth Evelyn | Director | 2017-06-30 | 2019-02-20 |
| MARINELLO, Kathryn Vanstrom | Director | 2013-02-25 | 2014-03-03 |
| METCALFE, Christopher | Director | 2010-05-12 | 2013-02-25 |
| PACEY, Keith | Director | 2004-10-20 | 2013-02-25 |
| POPLE, Nicholas David | Director | 2000-06-01 | 2004-10-20 |
| RICHIE, Steven Linley | Director | 2021-03-12 | 2021-08-11 |
| ROBERTSON, Vincent Gerard, Mr. | Director | 2013-04-24 | 2016-02-26 |
| ROBINSON, Charles Patrick | Director | 1992-06-10 | 1995-08-02 |
| ROBINSON, Yvonne Gertrude | Director | 1992-06-10 | 1996-01-19 |
| TELFER, Philip, Mr. | Director | 2019-02-20 | 2024-12-17 |
| TOWNSEND, Verran Sean Anthony | Director | 1999-07-29 | 2008-07-21 |
| VALENTINE, Andre Scott | Director | 2014-03-03 | 2021-03-12 |
| VANNONI, Leo Salvatore | Director | 2013-02-25 | 2014-03-03 |
| WALTERS, David | Director | 2008-07-30 | 2013-02-25 |
| INSTANT COMPANIES LIMITED | Corporate Nominee Director | 1992-05-14 | 1992-06-10 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Convergys Holdings (Uk) Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Active |
Filing timeline
Last 20 of 219 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-04-21 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-08-27 | AA | accounts | Accounts with accounts type full | |
| 2025-04-28 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-12-19 | AP01 | officers | Appoint person director company with name date | |
| 2024-12-19 | AP01 | officers | Appoint person director company with name date | |
| 2024-12-19 | TM01 | officers | Termination director company with name termination date | |
| 2024-08-28 | AA | accounts | Accounts with accounts type full | |
| 2024-04-22 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-04-22 | AD01 | address | Change registered office address company with date old address new address | |
| 2023-09-07 | AA | accounts | Accounts with accounts type full | |
| 2023-05-02 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-02-11 | AD01 | address | Change registered office address company with date old address new address | |
| 2022-08-17 | AA | accounts | Accounts with accounts type full | |
| 2022-06-10 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2021-08-27 | AA | accounts | Accounts with accounts type full | |
| 2021-08-12 | AP01 | officers | Appoint person director company with name date | |
| 2021-08-12 | AP03 | officers | Appoint person secretary company with name date | |
| 2021-08-12 | TM01 | officers | Termination director company with name termination date | |
| 2021-08-12 | TM02 | officers | Termination secretary company with name termination date | |
| 2021-05-10 | CS01 | confirmation-statement | Confirmation statement with updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 2
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2023 → FY2024 · period ending 2024-11-30 vs 2023-11-30
-
Turnover
-7%
£86,434,000 £80,381,000
-
Cash
+388.4%
£43,000 £210,000
-
Net assets
+9.6%
£12,391,000 £13,582,000
-
Employees
-32%
2,466 1,678
-
Operating profit
-40.1%
£4,110,000 £2,463,000
-
Profit before tax
-63.8%
£4,828,000 £1,749,000
-
Wages
-18.5%
£60,321,000 £49,163,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers