CITIZENS ADVICE MANCHESTER

1. CITIZENS ADVICE MANCHESTER 2017-08-07 → present
2. CITIZENS ADVICE MANCHESTER LTD 2016-12-28 → 2017-08-07
3. MANCHESTER CITIZENS ADVICE BUREAUX SERVICE 1992-03-13 → 2016-12-28

Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Accounting basis

FRS 102

Reporting scope

Standalone (parent only)

Auditor

Azets Audit Services

Audit opinion

Unqualified (clean)

Going concern

Affirmed

“Despite challenges and uncertainties as a result of the various global economic disruptors, we do not foresee any financial concerns for 2025 onwards. We have received confirmation from our major funders that income will be sustained through 2025/26, therefore, budgets and financial statements have been prepared on a going concern basis.”

Significant events

• “Supported 165,358 people with information, advice, casework and legal advocacy with 248,307 issues.”
• “Achieved £27.8m in financial gains for clients.”
• “Helped manage £92m of debt, with almost £12m renegotiated/written off.”
• “378 people accessed specialist housing legal advice.”
• “Workforce grew from 190 to 208 during the year.”
• “Launched new accredited ILM Leadership Development Programme.”
• “Achieved Supporter Status with the Greater Manchester Good Employment Charter.”
• “Launched CAM's Hate Crime Reporting Process and implemented procedures to support staff facing discriminatory abuse.”
• “Delivered ILM training to cohorts 1 and 2, supporting inclusive leadership development.”
• “Rolled out CAM's first EDI staff survey, capturing lived experience to inform ongoing priorities.”
• “Produced a video showcasing our EDI journey to date, used in internal communications and recruitment.”
• “Supported the move into Barlow House - a new, purpose-designed space promoting accessibility and inclusion.”
• “Introduced a rapid response process to enable timely engagement with leadership on EDI-related issues.”
• “Secured a dedicated annual EDI budget to support awareness campaigns and staff-led celebration events.”
• “Developed and implemented a client web-based document sharing portal.”
• “Appointed 2 new trustees during 24/25 with significant expertise and knowledge.”
• “Specialist Quality Mark (SQM) and Advice Quality Standards were renewed in October 2024 and May 2025 respectively for a period of 3 years.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

Filings

10

last 12 months

Capital events

0

last 24 months

Officers appointed

2

last 12 months

Officers resigned

2

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

• Turnover

  +3.6%

  £7,967,329 → £8,252,112

• Cash

  +37.9%

  £2,298,244 → £3,169,995

• Net assets

  +1.7%

  £3,645,837 → £3,707,011

• Employees

  +9.2%

  185 → 202

• Wages

  +13.2%

  £4,649,415 → £5,263,258

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers