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Next accounts due

2026-04-30

Overdue

Confirmation statement due

2026-11-05 (in 6mo)

Last made up 2025-10-22

Watchouts

1 item

Cash

£2M

-29.9% vs 2023

Net assets

£17M

+28.9% vs 2023

Employees

170

-12.4% vs 2023

Profit before tax

£5M

+36.2% vs 2023

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Name history

Renamed 4 times since incorporation

  1. CONNECT MANAGED SERVICES (UK) LIMITED 2015-06-09 → present
  2. CONNECT MANAGED SERVICES LIMITED 2014-08-05 → 2015-06-09
  3. CONNECT COMMUNICATIONS GROUP LIMITED 1998-07-21 → 2014-08-05
  4. CONNECT VOICE MESSAGING LIMITED 1992-09-22 → 1998-07-21
  5. LIFESTYLE EUROPE LIMITED 1990-11-12 → 1992-09-22

Accounts

2-year trend · latest reflected 2024-04-30

Metric Trend 2023-04-302024-04-30
Turnover £52,940,000£52,811,000
Operating profit £3,237,000£4,337,000
Profit before tax £3,441,000£4,687,000
Net profit £3,139,000£3,811,000
Cash £3,499,000£2,452,000
Total assets less current liabilities £13,730,000£17,039,000
Net assets £13,186,000£16,997,000
Equity £13,186,000£16,997,000
Average employees 194170
Wages £13,674,000£12,097,000

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2023-04-302024-04-30
Operating margin 6.1%8.2%
Net margin 5.9%7.2%
Return on capital employed 23.6%25.5%
Current ratio 1.28x1.47x
Interest cover 61.08x188.57x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis
FRS 102
Reporting scope
Standalone (parent only)
Auditor
RSM UK Audit LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The financial statements have been prepared on a going concern basis as the directors have a reasonable expectation that the company will be able to continue in operational existence for the foreseeable future, defined as at least 12 months from the date of signing the Connect Managed Services (UK) Limited financial statements for the year ended 30 April 2024. At the balance sheet date, the company has net current assets of £12,364,000 (2023: £9,438,000), including £2,452,000 (2023: £3,499,000) of cash and net assets of £16,997,000 (2023: £13,186,000). The company reported a profit before taxation for the financial year of £4,687,000 (2023: £3,441,000). The directors have reviewed the cash flow position of the company and prepared cash flow forecasts for the 12 month period from the date of signing the financial statements which show that the company is expected to have sufficient working capital available to enable it to meet its liabilities as they fall due. The directors therefore consider it appropriate to prepare the financial statements on the going concern basis.”

Group structure

  1. CONNECT MANAGED SERVICES (UK) LIMITED · parent
    1. Connect Communications GmbH 100% · Germany · Telecommunications
    2. Protocall ONE IT Services India Private Limited 99.99% · India · Telecommunications
    3. Connect Managed Services Inc. 100% · USA · Telecommunications
    4. ICR Speech Solutions & Services Ltd 100% · UK · Telecommunications
    5. Service CX Limited 100% · UK · Telecommunications
    6. Connect SA Opco Proprietary Limited 70% · South Africa · Telecommunications
    7. Pivotal Capital Proprietary Limited 99.97% · South Africa · Telecommunications
    8. Connect SA Investco Proprietary Limited 100% · South Africa · Holding company
    9. Uuka Equity Fund 2 99.9% · South Africa · Investment company
    10. Pivotal Data Proprietary Limited 99.97% · South Africa · Telecommunications
    11. Illation Proprietary Limited 99.97% · South Africa · Telecommunications
    12. Pivotal Cloud Proprietary Limited 99.97% · South Africa · Dormant

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

4 active · 28 resigned

Name Role Appointed Born Nationality
BERRY, Mark Ian James Secretary 2025-04-14
BERRY, Mark Ian James Director 2025-04-14 Feb 1973 British
CROSS, Martin Paul Director 2005-10-17 Feb 1971 British
FRANCIS, Peter John Chandler Director 2020-05-18 Apr 1969 British
Show 28 resigned officers
Name Role Appointed Resigned
GOFF, Christopher Secretary 1999-08-31 2001-04-11
HOPKINS, David Mark Secretary 1998-10-01 1999-08-31
KEATINGE, Richard Patrick Secretary 2001-04-11 2005-10-10
KEATINGE, Richard Patrick Secretary 1992-09-08 1998-09-30
MCGUIRE, Paul Russell Secretary 1992-09-08
RAMSDALE, Ben Secretary 2020-01-15 2025-04-02
ROSE, David John Secretary 2005-10-10 2014-04-11
BUD, Andrew Maurice Gordon Director 1998-09-04 2000-03-29
CAMPBELL, John Barron Director 2016-11-01 2019-02-11
DAWSON, Martin Director 2005-10-17 2010-10-14
FREDERICKS, Natalie Director 1994-06-22 2005-10-10
GOFF, Christopher Director 1999-03-01 2001-04-11
HARDWICK, David Director 1993-04-28 1997-05-29
HOPKINS, David Mark Director 1997-01-01 1999-08-31
JEANNIN, Christophe Director 1997-01-01 1999-04-01
KEATINGE, Richard Patrick Director 2001-04-11 2006-04-27
KEATINGE, Richard Patrick Director 1992-09-08 1998-09-30
KHAN, Arman Director 2010-10-14 2014-04-11
KHAN, Arman Director 2010-10-14 2014-04-11
MCGUIRE, Paul Russell Director 2005-10-10
NEWMAN, John Anthony Director 1994-04-21 1997-05-19
PRIDEAUX, Quentin Scott Director 1993-10-22 1994-08-01
ROSE, David John Director 2010-10-14 2015-07-01
ROSE, David John Director 2009-10-01 2015-07-01
SHAH, Ajay Kumar Director 2019-02-11 2020-01-15
THOMAS, Andrew Robert Director 2003-06-01 2014-04-11
TUPMAN, Alex Director 2014-04-11 2021-01-14
YOUNG, Adam Jonathon Director 2020-05-18 2025-12-09

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Conn3ct Limited Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2016-04-06 Active

Filing timeline

Last 20 of 235 total filings

Date Type Category Description
2025-12-22 TM01 officers Termination director company with name termination date PDF
2025-10-22 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-08-14 AP03 officers Appoint person secretary company with name date PDF
2025-08-12 AP01 officers Appoint person director company with name date PDF
2025-08-06 TM02 officers Termination secretary company with name termination date PDF
2024-12-19 AA accounts Accounts with accounts type full
2024-11-14 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-02-29 AA accounts Accounts with accounts type full
2023-11-13 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-08-17 MR01 mortgage Mortgage create with deed with charge number charge creation date PDF
2023-08-17 MR01 mortgage Mortgage create with deed with charge number charge creation date PDF
2023-02-06 AA accounts Accounts with accounts type full
2022-12-14 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-01-14 CH01 officers Change person director company with change date PDF
2022-01-14 CH01 officers Change person director company with change date PDF
2022-01-14 CH01 officers Change person director company with change date PDF
2022-01-14 CH03 officers Change person secretary company with change date PDF
2022-01-14 AD01 address Change registered office address company with date old address new address PDF
2022-01-14 AD01 address Change registered office address company with date old address new address PDF
2022-01-14 PSC05 persons-with-significant-control Change to a person with significant control PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
5

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
1

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-04-30 vs 2023-04-30

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers

Official Companies House page