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Next accounts due

2026-09-30 (in 4mo)

Last filed for 2024-12-31

Confirmation statement due

2027-01-21 (in 8mo)

Last made up 2026-01-07

Watchouts

1 item

Cash

£16M

+29.7% vs 2023

Net assets

£5M

+7.3% vs 2023

Employees

133

+2.3% vs 2023

Profit before tax

£406K

-75.4% vs 2023

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Name history

Renamed 6 times since incorporation — the current trading name was adopted 2024-12-17

  1. TRAVEL GUARD EMEA LIMITED 2024-12-17 → present
  2. AIG TRAVEL EMEA LIMITED 2014-09-11 → 2024-12-17
  3. TRAVEL GUARD EMEA LIMITED 2009-11-30 → 2014-09-11
  4. AIG TRAVEL ASSIST INTERNATIONAL LIMITED 2008-08-13 → 2009-11-30
  5. MERCURY INTERNATIONAL ASSISTANCE AND CLAIMS LIMITED 1994-03-29 → 2008-08-13
  6. MERCURY INSURANCE SERVICES LTD 1986-10-06 → 1994-03-29
  7. A.S.O. LIMITED 1983-06-01 → 1986-10-06

Accounts

2-year trend · latest reflected 2024-12-31

Metric Trend 2023-12-312024-12-31
Turnover £14,652,430£14,996,482
Operating profit £1,285,421£214,903
Profit before tax £1,652,288£405,740
Net profit £1,485,813£369,743
Cash £12,338,149£16,005,957
Total assets less current liabilities £5,087,091£5,456,834
Net assets £5,087,091£5,456,834
Equity £5,087,091£5,456,834
Average employees 130133
Wages £5,557,836£5,785,498

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2023-12-312024-12-31
Operating margin 8.8%1.4%
Net margin 10.1%2.5%
Return on capital employed 25.3%3.9%
Gearing (liabilities / total assets) 73.8%72.4%
Current ratio 1.34x1.37x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis
FRS 102
Reporting scope
Standalone (parent only)
Auditor
Forvis Mazars LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The Directors have considered all available information, including an assessment of available financial resources and the support of a financially strong parent company and believe that the Company is well placed to manage its business and operational risks successfully. The financial performance and capital strength of the Company is continually reviewed and has the supported by its parent company, Travel Guard Assist Inc., through a support agreement.”

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

4 active · 54 resigned

Name Role Appointed Born Nationality
COGILL, Alistair Liam Director 2024-12-02 May 1986 British
CORBETT, Patrick Michael Director 2026-03-13 Sep 1966 British
PAGE, James Dean Director 2016-03-07 Jun 1965 American
WAITHE, Sally Director 2014-12-11 Mar 1969 British
Show 54 resigned officers
Name Role Appointed Resigned
DAWSON, Marian Ellen Secretary 1993-11-23
GOLDING, Hilary Margaret Secretary 2010-01-28 2013-02-07
GOLDING, Hilary Secretary 2010-01-28 2010-01-28
HILLERY, Kate Secretary 2014-08-01 2024-12-02
KOZIOL, James Lawrence Secretary 2005-08-05 2006-05-01
NEWBY, Christopher David Seymour Secretary 2013-02-07 2014-08-01
OGDEN, David Secretary 2006-05-01 2009-12-16
TOLMAN, Christopher Secretary 1993-11-23 2002-07-12
WILHITE, Dixie Secretary 2002-07-12 2004-01-23
WOODS, Neil Secretary 2004-01-23 2005-06-30
APPLEGATE, Kenneth John Steven Director 2013-05-31 2015-12-17
AUGUSTSSON, Bill Roger Director 1996-06-09
BRICKMAN, Sheldon Director 2006-05-01 2007-08-20
CARNALL, Sonja Patricia Director 2021-09-15 2023-10-17
CARTER, Carl Steven Director 1999-03-29 2002-07-17
CHAPMAN, Stephen James Director 2008-01-25 2010-03-18
COLRAINE, Thomas Director 2013-09-03 2014-12-10
COOPER, Jonathan Paul Director 2007-11-06 2012-10-30
CORBETT, Patrick Michael Director 2011-06-16 2016-03-07
CORBETT, Patrick Michael Director 2011-03-08 2011-03-08
CORBETT, Patrick Michael Director 2010-03-18 2010-10-07
DOHERTY, Daniel J Director 2010-06-10 2015-12-01
DORAIRAJOO, Donna Michelle Director 2024-12-02 2026-03-17
FAUCHER, Michel Director 2011-01-27 2012-10-30
HAMMOND, John Director 2011-01-27 2014-03-14
HEAP, Michael Conrad Director 2018-12-12 2021-06-11
HENRIKSSON, Axel Ronald Director 1995-03-27 1996-04-25
HOWARD, James Robert, Mr. Director 2018-12-12 2024-12-02
JONES, Ernest Royle Jones Director 2002-05-31
JONES, Paul Director 2012-10-30 2014-08-07
KARIV, Shlomo Director 1996-10-17 1998-07-09
KARIV, Yeshayhu Director 1996-10-17 1998-07-09
KOZIOL, James Lawrence Director 1998-12-03 2006-05-01
MINNICH, Neil Joe Director 2016-03-07 2018-12-12
MORRIS, Adrian Dilworth Director 2012-10-30 2013-05-16
MORRIS, Adrian Dilworth Director 2010-01-25 2011-01-27
NAVEH, Dov Director 1996-10-17 1998-05-11
NOEL, John Director 1998-07-10 2007-08-20
NOEL, Tyler Director 1998-07-10 2006-05-01
O'NEILL, Frank Director 2016-06-09 2024-01-26
PAGE, James Dean Director 2007-05-08 2012-10-30
PORTALATIN, Julio Alfonso Director 2007-03-29 2007-08-09
POULSEN, Leif Bent Director 1992-07-08 1996-04-29
REILLY, Brian Joseph Director 2007-02-26 2007-07-19
ROBINSON, Ian Thomas Director 2018-12-12 2024-01-26
RUTLEDGE, Jeffrey Director 2006-05-01 2026-03-01
SABO, Michal Director 2024-01-26 2024-12-02
SMART, Steven David Director 2009-02-19 2009-11-23
SPAGNOLI JARAMILLO, Ernesto Federico Director 2015-03-06 2016-03-31
STANSFIELD, Peter Anthony Director 2010-03-18 2012-10-30
THOMAS, Alun Christopher Director 2015-03-06 2018-12-12
TOLMAN, Christopher Director 2002-07-12
WORDEN, Robert Director 1998-07-10 2006-05-01
WRIGHT, Charles William Douglas Director 2007-01-29 2008-10-28

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Zurich Insurance Group Ltd. Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2025-12-01 Active
Travel Guard Assist, Inc. Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2024-12-02 Ceased 2025-12-01
American International Group, Inc. Corporate entity Shares 75–100% 2016-04-06 Ceased 2024-12-02

Filing timeline

Last 20 of 278 total filings

Material constitutional events — rename, articles re-file, resolution

  • 2024-12-17 CERTNM Certificate change of name company PDF
Date Type Category Description
2026-03-27 CH01 officers Change person director company with change date PDF
2026-03-18 AP01 officers Appoint person director company with name date PDF
2026-03-18 TM01 officers Termination director company with name termination date PDF
2026-03-13 TM01 officers Termination director company with name termination date PDF
2026-03-11 CS01 confirmation-statement Confirmation statement with no updates PDF
2026-03-11 RP01AP01 officers Replacement filing of director appointment with name PDF
2026-02-26 PSC05 persons-with-significant-control Change to a person with significant control PDF
2026-01-03 AA accounts Accounts with accounts type full
2025-12-18 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2025-12-18 PSC02 persons-with-significant-control Notification of a person with significant control PDF
2025-07-24 CH01 officers Change person director company with change date PDF
2025-07-24 CH01 officers Change person director company with change date PDF
2025-07-23 CH01 officers Change person director company with change date PDF
2025-01-14 CS01 confirmation-statement Confirmation statement with updates PDF
2024-12-18 AD02 address Change sail address company with old address new address PDF
2024-12-17 CERTNM change-of-name Certificate change of name company PDF
2024-12-11 PSC02 persons-with-significant-control Notification of a person with significant control PDF
2024-12-11 PSC07 persons-with-significant-control Cessation of a person with significant control PDF
2024-12-05 AP01 officers Appoint person director company with name date PDF
2024-12-05 AP01 officers Appoint person director company with name date PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
13

last 12 months

Capital events
0

last 24 months

Officers appointed
1

last 12 months

Officers resigned
2

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers

Official Companies House page