NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX(THE)
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Next accounts due
2026-12-31 (in 7mo)
Last filed for 2025-03-31
Confirmation statement due
2026-10-12 (in 5mo)
Last made up 2025-09-28
Watchouts
None on the register
Cash
£25M
-14% vs 2024
Net assets
£14M
-23.2% vs 2024
Employees
1,955
-1.8% vs 2024
Profit before tax
—
Period ending 2025-03-31
Net assets
2-year trend · vs Consumer Discretionary median
Accounts
2-year trend · latest reflected 2025-03-31
| Metric | Trend | 2024-03-31 | 2025-03-31 |
|---|---|---|---|
| Turnover | £167,705,000 | £168,100,000 | |
| Operating profit | — | — | |
| Profit before tax | — | — | |
| Net profit | -£10,897,000 | -£10,047,000 | |
| Cash | £28,963,000 | £24,899,000 | |
| Total assets less current liabilities | £66,292,000 | £58,271,000 | |
| Net assets | £17,599,000 | £13,523,000 | |
| Equity | £10,897,000 | £12,348,000 | |
| Average employees | 1,991 | 1,955 | |
| Wages | £44,053,000 | £45,645,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2024-03-31 | 2025-03-31 |
|---|---|---|---|
| Net margin | -6.5% | -6.0% | |
| Current ratio | 4.51x | 3.97x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Consolidated group
- Auditor
- BDO LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Trustees have a reasonable expectation that the charity has adequate resources to continue operating for the foreseeable future and has undertaken an assessment of going concern, this is considered to be a key area for the Trustees, when preparing the accounts and audit report. They therefore consider it appropriate to prepare the financial statements on the going concern basis.”
Group structure
- NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX(THE) · parent
- Citizens Advice Limited
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
12 active · 88 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| SPEIGHT, Richard | Secretary | 2025-12-04 | — | — |
| ALLEN, Mark Barry Lindon | Director | 2022-11-01 | Oct 1962 | British |
| BRENCHER, Lewis James | Director | 2024-07-08 | Aug 1986 | British |
| CAMPBELL, Paige | Director | 2025-05-06 | Aug 1994 | British |
| CAMPBELL, Sue | Director | 2025-09-24 | Apr 1974 | British |
| HARRIS-UGBOMAH, Deborah | Director | 2024-10-11 | May 1967 | English |
| HEATON, Roxane | Director | 2023-10-31 | Feb 1982 | British |
| HONT, Frank | Director | 2024-05-22 | Jul 1948 | British |
| SWINDELLS, Matthew James | Director | 2024-03-01 | Dec 1964 | British |
| WARE, Peter Timothy | Director | 2026-04-10 | Mar 1975 | British |
| WATTS, Bevis Matthew, Dr | Director | 2022-11-01 | Jul 1975 | British |
| WILSON, Sarah Anne | Director | 2022-11-01 | Aug 1965 | British |
Show 88 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| BADGER, Rachael | Secretary | 2017-04-10 | 2020-02-01 |
| BATSFORD, Alan Douglas | Secretary | 1995-11-14 | 1996-08-02 |
| CATTLE, Robert Harry Spencer | Secretary | — | 1994-03-18 |
| CLARKE, Nicola | Secretary | 2020-02-03 | 2025-12-04 |
| HAMPTON, Joanne Hilary | Secretary | 2007-12-05 | 2015-05-20 |
| NODDER, John | Secretary | 2015-07-29 | 2017-04-10 |
| THEODORESON, Susan Mary | Secretary | 1996-08-02 | 1998-11-25 |
| THEODORESON, Susan Mary | Secretary | 1994-03-18 | 1995-11-14 |
| WHITEHEAD, Steven James | Secretary | 2015-05-20 | 2015-08-14 |
| WILLIAMS, Stephen Powell | Secretary | 1998-11-25 | 2007-11-30 |
| ALEXANDER, Ian David | Director | 2000-05-24 | 2005-01-17 |
| ALMOND, Mark | Director | 1992-07-25 | 1994-09-29 |
| ANDERSON, Rolande Jane | Director | 2016-04-15 | 2022-04-14 |
| ANTONIAZZI, Diane | Director | 1993-11-24 | 1994-09-29 |
| ATKINSON, Thomas William | Director | 1992-10-21 | 1994-09-29 |
| AYLIFFE, Janet Esther | Director | 1992-10-01 | 1997-09-25 |
| BADHAM, Clive Moore | Director | 1997-09-25 | 1999-12-31 |
| BANFIELD, Andrew Henry | Director | 1998-02-12 | 1999-12-31 |
| BANKS, James Joseph | Director | 2009-01-21 | 2009-09-08 |
| BASSANT, Clive William | Director | 1996-07-31 | 2002-02-11 |
| BELL, Lucinda Margaret | Director | 2018-10-11 | 2024-10-11 |
| BLACK, Mary Elaine | Director | 1998-07-29 | 1999-12-31 |
| BOTTOMLEY, Christopher Robert | Director | 2004-09-29 | 2005-01-12 |
| BRIGNALL, Sheila Annabelle | Director | 1994-11-30 | 1997-09-25 |
| BROADBENT, Gerald Stanley, Reverend | Director | 2008-03-31 | 2014-03-31 |
| BROADBENT, Gerald Stanley | Director | 1997-09-25 | 2003-09-24 |
| BROOMHEAD, Martin | Director | 1996-03-27 | 1996-09-26 |
| BROWN, Andrew | Director | 2004-09-29 | 2007-09-26 |
| BUCKLEY, Warren John | Director | 2012-12-14 | 2023-11-16 |
| BUSHELL, Di, Dr | Director | 1998-11-25 | 1999-12-31 |
| CARR, Jacqueline Beverley | Director | 2005-02-02 | 2007-09-26 |
| CARR, Jacqueline Beverley | Director | 1991-11-28 | 1993-11-24 |
| CARSTAIRS, Christopher Andrew | Director | 1991-11-28 | 1994-09-29 |
| CATTERICK, Joyce Margaret | Director | 2002-05-15 | 2008-09-23 |
| CAVENDISH, Will | Director | 2017-08-22 | 2023-10-31 |
| CHADBOURNE, Stuart | Director | 1997-03-26 | 1997-11-26 |
| CHANT, Ann | Director | 2005-11-01 | 2007-12-31 |
| CHAPMAN, Ian Melson | Director | 1997-09-25 | 1998-07-29 |
| CHIA, Avi Selina | Director | 1994-11-30 | 1995-07-26 |
| CHICKEN, Roger | Director | 1997-09-25 | 1999-12-31 |
| CLARKE, John Nigel | Director | 1991-11-28 | 1994-09-29 |
| COLEMAN, Martin Harold | Director | 1997-09-25 | 1999-12-31 |
| COSTELLO, Pauline | Director | 1994-11-30 | 1995-03-29 |
| COVER, Carl | Director | 1998-11-25 | 2004-09-29 |
| COWIE, Anne Louise | Director | — | 1996-09-26 |
| COX, Valerie Ann | Director | 1992-10-01 | 1993-10-01 |
| DAVID, Jan Marie | Director | 2004-04-01 | 2007-09-26 |
| DAVIDSON, Thomas William | Director | 1994-11-30 | 1998-09-24 |
| DAVIES, Jacqueline | Director | — | 1991-11-27 |
| DAVIES, Mark Graham | Director | 1995-07-26 | 1998-03-23 |
| DAWSON, Gillian Anne | Director | 2007-01-01 | 2009-09-08 |
| DAYSON, Anne Louise | Director | 1994-11-30 | 1996-03-27 |
| DAYSON, Anne Louise | Director | — | 1993-01-05 |
| DESHMUKH, Sacha Shisheer | Director | 2010-02-24 | 2015-07-29 |
| DEVINE, John Joseph | Director | 2004-11-16 | 2010-09-14 |
| DICKS, Jane Elizabeth | Director | 1994-11-30 | 1998-09-24 |
| DIXON, Geoffrey | Director | 1996-09-26 | 1997-09-25 |
| DONLEAVY, Gabriel Douglas, Professor | Director | 2004-11-25 | 2005-01-15 |
| DUIGNAN, Marcus | Director | 2003-01-22 | 2004-10-10 |
| DUNICLIFF, Jonathan Charles Mckeand | Director | 1991-11-28 | 1993-08-11 |
| DUNKERLEY, David, Professor | Director | 1994-11-30 | 1995-10-23 |
| EDWARDS, Rosemary Ann | Director | 1998-09-24 | 2004-03-31 |
| ERRINGTON, Stuart Grant | Director | — | 1994-09-29 |
| EVANS, Keith Picton | Director | — | 1992-10-30 |
| EVERS, Jason Harvey | Director | 1995-10-23 | 1996-07-31 |
| FEMI, Anne | Director | 2005-02-02 | 2006-10-11 |
| FLETCHER, Alan | Director | 1997-09-25 | 1998-09-24 |
| FLOWERS, Paul John, Rev | Director | — | 1992-10-01 |
| FOLEY, Den | Director | 1993-11-24 | 1994-09-29 |
| FOVARGUE, Yvonne Helen | Director | 1995-02-10 | 1997-03-26 |
| FOY, Judith Mary | Director | 1998-07-29 | 1999-12-31 |
| FRENCH, Jean | Director | 1994-11-30 | 1995-03-29 |
| FRENCH, Jean | Director | — | 1992-11-25 |
| FYSH, Marjorie Kathleen | Director | 1994-09-29 | 1998-09-24 |
| GAMSU, Mark Yehudah | Director | 2011-05-01 | 2017-04-30 |
| GEORGE, Edward Colston, Councillor | Director | 2000-01-01 | 2004-09-29 |
| GLADWIN, John Warren, Rt Reverend | Director | 2009-05-05 | 2015-09-08 |
| GLATTER, Edith | Director | 1996-11-27 | 1997-09-25 |
| GLENDINNING, William Graham | Director | — | 1994-06-17 |
| GODDEN, Graham Bruce Hamilton | Director | 1994-11-30 | 1999-12-31 |
| GOODFELLOW, Annette Kennedy Coutts | Director | — | 1993-11-24 |
| HADJ-NASSAR, Jamil | Director | 1993-11-24 | 1994-09-29 |
| HAIGH, Robert | Director | 1998-09-24 | 1999-12-31 |
| HAILEY, Christopher John | Director | 2006-12-07 | 2008-11-01 |
| HARBISON, Joan, Dame | Director | 1994-06-17 | 1995-11-29 |
| HARE, Philippa Lesley | Director | 2001-09-25 | 2004-09-29 |
| HARKIN, Ann-Marie | Director | 2018-02-28 | 2024-04-30 |
| HART, Graham Allan, Sir | Director | 1999-09-23 | 2004-09-29 |
Ownership
Persons with significant control
Filing timeline
Last 20 of 785 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-04-24 | AP01 | officers | Appoint person director company with name date | |
| 2026-04-24 | TM01 | officers | Termination director company with name termination date | |
| 2025-12-30 | AA | accounts | Accounts with accounts type group | |
| 2025-12-04 | AP03 | officers | Appoint person secretary company with name date | |
| 2025-12-04 | TM02 | officers | Termination secretary company with name termination date | |
| 2025-11-12 | TM01 | officers | Termination director company with name termination date | |
| 2025-10-08 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-09-26 | AP01 | officers | Appoint person director company with name date | |
| 2025-06-26 | CH01 | officers | Change person director company with change date | |
| 2025-06-25 | CH01 | officers | Change person director company with change date | |
| 2025-06-10 | TM01 | officers | Termination director company with name termination date | |
| 2025-05-19 | CH01 | officers | Change person director company with change date | |
| 2025-05-19 | AP01 | officers | Appoint person director company with name date | |
| 2024-12-16 | AA | accounts | Accounts with accounts type group | |
| 2024-10-11 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-10-11 | AP01 | officers | Appoint person director company with name date | |
| 2024-10-11 | TM01 | officers | Termination director company with name termination date | |
| 2024-09-16 | TM01 | officers | Termination director company with name termination date | |
| 2024-07-25 | TM01 | officers | Termination director company with name termination date | |
| 2024-07-11 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 13
- Capital events
- 0
- Officers appointed
- 4
- Officers resigned
- 1
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2024 → FY2025 · period ending 2025-03-31 vs 2024-03-31
-
Turnover
+0.2%
£167,705,000 £168,100,000
-
Cash
-14%
£28,963,000 £24,899,000
-
Net assets
-23.2%
£17,599,000 £13,523,000
-
Employees
-1.8%
1,991 1,955
-
Wages
+3.6%
£44,053,000 £45,645,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers