ONE CALL INSURANCE SERVICES LIMITED

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Next accounts due

2026-09-30 (in 4mo)

Last filed for 2024-12-31

Confirmation statement due

2027-04-18 (in 11mo)

Last made up 2026-04-04

Watchouts

1 item

Cash

£41M

+26.4% highest in 6 filed years

Net assets

£57M

-1.1% vs 2023

Employees

426

-2.5% vs 2023

Profit before tax

£23M

+2.2% highest in 6 filed years

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

1 PSC ceased in last 24 months

Significant control changed hands — see the Ownership section.

Net assets

10-year trend · vs Financials median

ONE CALL INSURANCE SERVICES LIMITED·Financials median · n=631

Accounts

10-year trend · latest reflected 2024-12-31

Metric	2019-12-31	2020-01-01	2020-12-31	2021-01-01	2021-12-31	2022-01-01	2022-12-31	2023-01-01	2023-12-31	2024-12-31
Turnover	£54,353,822	—	£50,529,733	—	£52,311,449	—	£52,358,752	—	£65,131,710	£59,257,147
Operating profit	£20,206,969	—	£20,726,620	—	£14,333,935	—	£18,120,058	—	£29,959,768	£22,980,450
Profit before tax	£20,367,242	—	£20,890,059	—	£14,426,945	—	£18,192,339	—	£22,019,577	£22,514,220
Net profit	£16,480,290	—	£16,999,653	—	£10,748,985	—	£15,164,352	—	£6,454,414	£16,920,545
Cash	£10,890,179	—	£14,783,508	—	£28,127,041	—	£25,044,279	—	£32,689,852	£41,305,315
Total assets less current liabilities	£41,398,268	—	£49,970,588	—	£50,556,906	—	£50,952,508	—	£57,140,572	£56,514,821
Net assets	£41,398,268	—	£49,970,588	—	£50,556,906	—	£50,952,508	—	£57,140,572	£56,514,821
Equity	£41,398,268	£41,398,268	£49,970,588	£49,970,588	£50,556,906	£50,556,906	£50,952,508	£50,952,508	£57,140,572	£56,514,821
Average employees	440	—	444	—	443	—	389	—	437	426
Wages	£10,204,434	—	£9,691,900	—	£10,147,876	—	£9,667,047	—	£10,200,729	£10,656,129

Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio	2019-12-31	2020-01-01	2020-12-31	2021-01-01	2021-12-31	2022-01-01	2022-12-31	2023-01-01	2023-12-31	2024-12-31
Operating margin	37.2%	—	41.0%	—	27.4%	—	34.6%	—	46.0%	38.8%
Net margin	30.3%	—	33.6%	—	20.5%	—	29.0%	—	9.9%	28.6%
Return on capital employed	48.8%	—	41.5%	—	28.4%	—	35.6%	—	52.4%	40.7%
Interest cover	—	—	—	—	16419.17x	—	—	—	—	72.08x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis: FRS 102
Reporting scope: Standalone (parent only)
Auditor: PKF Smith Cooper Audit Limited
Audit opinion: Unqualified (clean)
Going concern: Affirmed
“In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

12 active · 13 resigned

Name	Role	Appointed	Born	Nationality
GRIFFIN, Selina	Secretary	2025-03-28	—	—
BARNSDALE, Joshua Charles	Director	2025-10-07	Nov 1982	British
CHADBURN, Sarah Louise	Director	2003-07-31	Nov 1978	British
LONG, Peter Graham	Director	2017-01-09	Dec 1986	British
PARKER, John Matthew	Director	2011-01-18	May 1976	British
RADFORD, Carolyn Marie	Director	2016-06-16	May 1982	British
RADFORD, John Lawrence	Director	2003-03-11	Dec 1965	British
RICE, Joanne Sarah	Director	2023-04-28	May 1990	British
SMITH, Daniel John	Director	2025-11-04	Feb 1993	British
SPRINGTHORPE, Nicholas Graham	Director	2005-03-16	Jun 1971	British
STEELE, John	Director	2014-07-04	Nov 1953	British
THORPE, John Raymond	Director	2019-03-29	Dec 1961	British

Show 13 resigned officers

Name	Role	Appointed	Resigned
BATHGATE, Laura Elizabeth	Secretary	2015-02-05	2017-10-05
BROUGHTON, Tina Ethel Marie	Secretary	2003-03-11	2003-04-17
GRIFFIN, Selina	Secretary	2006-11-22	2015-02-05
SHERRIFF, Alexandra Maria	Secretary	2017-10-05	2025-03-28
WILTSHIRE, Kelly	Secretary	2003-07-31	2006-11-22
BARNSDALE, Joshua Charles	Director	2017-01-09	2023-07-01
BROUGHTON, William Laurence	Director	2014-11-01	2023-07-01
CLAYTON, Paul Neville	Director	2016-06-16	2017-07-31
GOACHER, John David	Director	2018-06-05	2025-05-15
HOLLOWAY, Steve	Director	2003-03-11	2003-07-31
ROSE, Oliver Paul	Director	2013-11-01	2023-03-05
WARDLE, David Charles	Director	2014-06-01	2018-04-23
WILTSHIRE, Kelly	Director	2003-04-17	2006-11-22

Ownership

Persons with significant control

Name	Kind	Nature of control	Notified	Status
One Call Group Companies Limited	Corporate entity	Shares 75–100%	2025-04-09	Active
Mr John Lawrence Radford	Individual	Shares 75–100%, Voting 75–100%, right-to-appoint-and-remove-directors-as-firm, significant-influence-or-control-as-firm	2016-04-06	Ceased 2025-04-09

Filing timeline

Last 20 of 125 total filings

Date	Type	Category	Description
2026-04-08	CS01	confirmation-statement	Confirmation statement with no updates	PDF
2025-11-04	AP01	officers	Appoint person director company with name date	PDF
2025-10-14	AP01	officers	Appoint person director company with name date	PDF
2025-09-15	AA	accounts	Accounts with accounts type full	PDF
2025-06-12	TM01	officers	Termination director company with name termination date	PDF
2025-04-09	CS01	confirmation-statement	Confirmation statement with no updates	PDF
2025-04-09	PSC02	persons-with-significant-control	Notification of a person with significant control	PDF
2025-04-09	PSC07	persons-with-significant-control	Cessation of a person with significant control	PDF
2025-04-07	AP03	officers	Appoint person secretary company with name date	PDF
2025-04-07	TM02	officers	Termination secretary company with name termination date	PDF
2024-10-01	AA	accounts	Accounts with accounts type full	PDF
2024-05-13	CS01	confirmation-statement	Confirmation statement with updates	PDF
2023-09-19	AA	accounts	Accounts with accounts type full	PDF
2023-07-11	AP01	officers	Appoint person director company with name date	PDF
2023-07-11	TM01	officers	Termination director company with name termination date	PDF
2023-07-11	TM01	officers	Termination director company with name termination date	PDF
2023-05-03	CS01	confirmation-statement	Confirmation statement with no updates	PDF
2023-05-03	TM01	officers	Termination director company with name termination date	PDF
2022-09-21	AA	accounts	Accounts with accounts type full	PDF
2022-04-06	CS01	confirmation-statement	Confirmation statement with no updates	PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings: 5
Capital events: 0
Officers appointed: 2
Officers resigned: 1

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31

Turnover

-9%

£65,131,710 £59,257,147
Cash

+26.4%

£32,689,852 £41,305,315

highest in 6 filed years
Net assets

-1.1%

£57,140,572 £56,514,821
Employees

-2.5%

437 426
Operating profit

-23.3%

£29,959,768 £22,980,450
Profit before tax

+2.2%

£22,019,577 £22,514,220

highest in 6 filed years
Wages

+4.5%

£10,200,729 £10,656,129

highest in 6 filed years

Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers

Official Companies House page