PERSONAL TOUCH FINANCIAL SERVICES LIMITED
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Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2026-08-04 (in 3mo)
Last made up 2025-07-21
Watchouts
Cash
—
Latest balance sheet
Net assets
£6M
Equity attributable
Employees
565
-9.5% vs 2023
Profit before tax
£2M
-1.1% vs 2023
Watchouts
Facts from the Companies House register and the latest accounts — not a rating
-
4 officer resignations in last 12 months
Multiple officers have left the board recently — see the People section for who.
Name history
Renamed 1 time since incorporation
- PERSONAL TOUCH FINANCIAL SERVICES LIMITED 2005-01-06 → present
- PERSONAL TOUCH INSURANCE SERVICES LIMITED 1997-07-21 → 2005-01-06
Net assets
2-year trend · vs Financials median
Accounts
2-year trend · latest reflected 2024-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Turnover | £8,622,000 | £9,005,000 | |
| Operating profit | £1,435,000 | £1,406,000 | |
| Profit before tax | £1,924,000 | £1,902,000 | |
| Net profit | £1,584,000 | £1,457,000 | |
| Cash | — | — | |
| Total assets less current liabilities | — | £6,962,000 | |
| Net assets | — | £6,471,000 | |
| Equity | — | £6,471,000 | |
| Average employees | 624 | 565 | |
| Wages | £3,495,000 | £3,390,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Operating margin | 16.6% | 15.6% | |
| Net margin | 18.4% | 16.2% | |
| Return on capital employed | — | 20.2% | |
| Interest cover | 12.93x | 93.73x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 101
- Reporting scope
- Standalone (parent only)
- Auditor
- Ernst & Young LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Company's directors have considered the Company forecasts covering the going concern period to 31 July 2026 ('the going concern period') and the forecasts demonstrate that the Company is forecast to trade profitably and generate cash, taking into account the principal risks explained in the Strategic Report. The Company has obtained a letter of support from LSL Property Services plc confirming it will provide financial support to the Company throughout the going concern period to assist the Company in meetings its liabilities as they fall due, to the extent that the money is not otherwise available to the Company to meet such liabilities. The Company directors have concluded that preparing the financial statements on a going concern basis is appropriate based on forecast performance of the Company and available support from the Company's ultimate parent company, LSL Property Services plc. As a result, the directors have prepared the financial statements on a going concern basis.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 41 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| EVANS, Darrell Paul | Director | 2026-02-01 | May 1969 | British |
| HARRISON, Lynzi | Director | 2024-01-01 | Jun 1974 | British |
| HOWELLS, Richard James | Director | 2024-02-23 | Aug 1971 | British |
| LOWE, John | Director | 2022-11-01 | Oct 1972 | British |
Show 41 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| FITZGERALD, Sapna Bedi | Secretary | 2018-01-30 | 2024-09-15 |
| GASSER, Helen | Secretary | 2006-12-18 | 2009-10-13 |
| GREENWOOD, Nigel Charles Andrew | Secretary | 1997-07-21 | 2006-09-28 |
| LEA, Jodi | Secretary | 2009-10-13 | 2010-09-24 |
| RUDDICK, John Robert Timothy | Secretary | 2006-09-28 | 2006-12-18 |
| WAYNE, Harold | Nominee Secretary | 1997-07-21 | 1997-07-21 |
| ALLISON, Michael Sean | Director | 2003-05-01 | 2009-04-21 |
| BACON, Nicholas Andrew William | Director | 2011-03-01 | 2015-08-18 |
| BEEVER, Dominic John | Director | 2023-04-30 | 2025-06-03 |
| CARRINGTON, David John | Director | 2012-09-26 | 2017-03-23 |
| CASTLETON, Adam Robert | Director | 2018-01-30 | 2021-12-16 |
| COBLEY, Peter Richard | Director | 2016-01-28 | 2019-04-30 |
| COULSON, Richard Stephen | Director | 2019-01-01 | 2023-02-28 |
| CRAWFORD, Douglas John | Director | 2010-04-06 | 2012-02-27 |
| CROSS, Mary Jane | Director | 2012-01-03 | 2019-10-25 |
| EDWARDS, David Alexander | Director | 2014-01-06 | 2018-07-31 |
| FERRIS-CALEY, Fiona Katherine | Director | 2010-01-19 | 2011-01-28 |
| GASSER, Helen | Director | 2009-10-13 | 2014-11-27 |
| GLOVER, Bryce Paul | Director | 2024-01-01 | 2026-03-31 |
| GREENWOOD, Nigel Charles Andrew | Director | 1997-07-21 | 2006-09-28 |
| HERDMAN, Julia | Director | 2005-07-04 | 2011-05-31 |
| HURL-HODGES, Anthony Stanley | Director | 2014-07-16 | 2015-12-31 |
| LITTLE, John Martin | Director | 2006-09-28 | 2008-06-30 |
| MALLE, Sukhdev | Director | 2009-10-13 | 2012-09-11 |
| MINTON, Mark Edward | Director | 2014-07-28 | 2014-08-15 |
| PEARSON, Karen | Director | 2010-09-20 | 2014-11-27 |
| RAICHURA, Rajeev Ramniklal | Director | 2018-09-25 | 2022-01-31 |
| ROUND, Jonathan Pearson | Director | 2024-03-01 | 2025-12-31 |
| ROUND, Jonathan Pearson | Director | 2018-01-30 | 2024-02-23 |
| RUDDICK, John Robert Timothy | Director | 1997-07-21 | 2012-07-13 |
| SMITH, Richard Martin | Director | 2021-11-25 | 2023-03-09 |
| SMITH, Toni | Director | 2019-01-01 | 2024-02-16 |
| SNAPE, David | Director | 2003-05-19 | 2004-03-01 |
| STEWART, David | Director | 2025-05-01 | 2026-01-14 |
| UNDERWOOD, Paul Douglas | Director | 2016-11-24 | 2020-12-08 |
| WADELIN, Mark Thomas | Director | 2013-02-25 | 2018-01-30 |
| WAYNE, Yvonne | Nominee Director | 1997-07-21 | 1997-07-21 |
| WHITE, Jonathan | Director | 2011-05-23 | 2013-08-31 |
| WHITTLE, Stuart | Director | 2022-03-21 | 2023-04-30 |
| WILSON, Martin Gregory | Director | 2006-09-28 | 2009-12-22 |
| WRIGHT, Maxwell John | Director | 2009-03-30 | 2020-05-31 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Lsl Property Services Plc | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2018-01-30 | Active |
| Personal Touch Holdings Limited | Corporate entity | Shares 75–100%, Voting 75–100% | 2016-04-06 | Ceased 2018-01-30 |
Filing timeline
Last 20 of 202 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-04-08 | TM01 | officers | Termination director company with name termination date | |
| 2026-02-20 | AP01 | officers | Appoint person director company with name date | |
| 2026-01-15 | TM01 | officers | Termination director company with name termination date | |
| 2026-01-08 | TM01 | officers | Termination director company with name termination date | |
| 2025-07-25 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-07-23 | AA | accounts | Accounts with accounts type full | |
| 2025-07-11 | PSC05 | persons-with-significant-control | Change to a person with significant control | |
| 2025-06-11 | TM01 | officers | Termination director company with name termination date | |
| 2025-05-14 | AP01 | officers | Appoint person director company with name date | |
| 2025-01-02 | AA | accounts | Accounts with accounts type full | |
| 2024-09-20 | TM02 | officers | Termination secretary company with name termination date | |
| 2024-07-22 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-03-04 | AP01 | officers | Appoint person director company with name date | |
| 2024-02-29 | AP01 | officers | Appoint person director company with name date | |
| 2024-02-29 | TM01 | officers | Termination director company with name termination date | |
| 2024-02-20 | TM01 | officers | Termination director company with name termination date | |
| 2024-01-12 | AP01 | officers | Appoint person director company with name date | |
| 2024-01-12 | AP01 | officers | Appoint person director company with name date | |
| 2024-01-08 | AA | accounts | Accounts with accounts type full | |
| 2023-07-31 | CS01 | confirmation-statement | Confirmation statement with no updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 9
- Capital events
- 0
- Officers appointed
- 1
- Officers resigned
- 4
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31
-
Turnover
+4.4%
£8,622,000 £9,005,000
-
Cash
—
Not reported
-
Net assets
—
Not reported
-
Employees
-9.5%
624 565
-
Operating profit
-2%
£1,435,000 £1,406,000
-
Profit before tax
-1.1%
£1,924,000 £1,902,000
-
Wages
-3%
£3,495,000 £3,390,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers