TTEC (UK) SOLUTIONS LIMITED
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Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2027-05-10 (in 1y)
Last made up 2026-04-26
Watchouts
None on the register
Cash
£318K
-37.6% lowest in 4 filed years
Net assets
£16M
+16.9% highest in 4 filed years
Employees
470
-17.8% lowest in 4 filed years
Profit before tax
£3M
+277.6% highest in 4 filed years
Name history
Renamed 2 times since incorporation
- TTEC (UK) SOLUTIONS LIMITED 2018-02-06 → present
- TELETECH UK LIMITED 1996-05-07 → 2018-02-06
- HELIOTRACK LIMITED 1996-03-29 → 1996-05-07
Net assets
4-year trend · vs Consumer Discretionary median
Accounts
4-year trend · latest reflected 2024-12-31
| Metric | Trend | 2021-12-31 | 2022-12-31 | 2023-12-31 | 2024-12-31 |
|---|---|---|---|---|---|
| Turnover | £22,053,501 | £26,868,823 | £28,245,375 | £29,068,844 | |
| Operating profit | £123,655 | £2,323,542 | £738,018 | £3,101,396 | |
| Profit before tax | £23,075 | £2,335,046 | £839,048 | £3,168,375 | |
| Net profit | — | — | £617,281 | £2,313,326 | |
| Cash | £2,141,764 | £1,579,023 | £509,249 | £318,010 | |
| Total assets less current liabilities | £8,325,653 | £13,050,642 | £13,667,923 | £15,981,249 | |
| Net assets | £8,325,653 | £13,050,642 | £13,667,923 | £15,981,249 | |
| Equity | £8,325,653 | £13,050,642 | £13,667,923 | £15,981,249 | |
| Average employees | 590 | 681 | 572 | 470 | |
| Wages | — | — | £16,152,419 | £14,293,646 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2021-12-31 | 2022-12-31 | 2023-12-31 | 2024-12-31 |
|---|---|---|---|---|---|
| Operating margin | 0.6% | 8.6% | 2.6% | 10.7% | |
| Net margin | — | — | 2.2% | 8.0% | |
| Return on capital employed | 1.5% | 17.8% | 5.4% | 19.4% | |
| Current ratio | — | — | 4.95x | 6.97x | |
| Interest cover | 1.23x | — | — | — |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- BDO Northern Ireland
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Company is dependent, in the absence of other funding, on the continued support of TTEC Holdings, Inc., its ultimate parent company. The Directors believe that further support will continue to be made available to the Company by TTEC Holdings, Inc. if required. TTEC Holdings, Inc. has confirmed in writing that it will provide all the necessary financial support to the Company to enable it to meet its financial obligations as they fall due for a period of at least 12 months from the date of signing the Company's financial statements. As such, the financial statements have been prepared on the going concern basis.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 35 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| SEXTON, Rose Marie | Secretary | 1996-09-01 | — | British |
| DILLSWORTH, Simon Daniel | Director | 2024-04-09 | Sep 1976 | British |
| MCCARTNEY, Samuel Maxwell Owen | Director | 2021-04-23 | Apr 1969 | British |
| WAGERS, III, Kenneth Robinson | Director | 2024-04-09 | Jul 1971 | American |
Show 35 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| ABOGADO CUSTODIANS LIMITED | Corporate Nominee Secretary | 1996-05-01 | 1996-09-09 |
| THE COMPANY REGISTRATION AGENTS LIMITED | Corporate Nominee Secretary | 1996-03-29 | 1996-05-01 |
| BAINS, Satwant Singh | Director | 1997-06-23 | 1999-01-15 |
| BATSON, Christopher John | Director | 2004-05-31 | 2005-06-30 |
| BATSON, Christopher | Director | 2001-10-01 | 2002-06-04 |
| BLOME, Norman | Director | 1999-11-03 | 2003-01-01 |
| BREEN, Karen Lee | Director | 2002-06-04 | 2013-05-24 |
| BRIERLEY, William Hiatt | Director | 2009-11-02 | 2012-09-14 |
| CARROLL, Louis Thomas | Director | 1996-05-21 | 1999-11-03 |
| COBURN, Steven Boothby | Director | 1996-05-21 | 1999-08-25 |
| DELANEY, Brian | Director | 2005-06-30 | 2008-10-24 |
| EDWARDS, Roderick John | Director | 2003-03-01 | 2004-05-31 |
| FOSTER, Adam Charles | Director | 2023-01-04 | 2024-04-09 |
| GLIMM, Markus | Director | 2004-02-18 | 2007-01-03 |
| HOLZTHUM, Karl Edwin | Director | 1996-09-01 | 1997-07-31 |
| KAUFMAN, James | Director | 1999-11-03 | 2002-11-01 |
| KENDALL, John Eric | Director | 1996-05-21 | 1996-08-30 |
| KOSKOVICH, Charles Alan | Director | 2022-11-10 | 2024-08-01 |
| MENTO, Craig | Director | 1999-01-15 | 2001-05-01 |
| MERKEL, Robert Louis | Director | 2009-04-03 | 2014-10-17 |
| MILLER, Paul Winston | Director | 2013-05-24 | 2026-01-26 |
| NIEDERER, Alistair Guy | Director | 2021-04-23 | 2022-11-21 |
| O LEARY, Sharon Ann | Director | 2002-11-01 | 2005-06-30 |
| OCONNOR, Christy | Director | 2003-01-01 | 2008-01-04 |
| PAOLILLO, Regina Marie | Director | 2012-04-19 | 2022-11-10 |
| REINES, Craig Harold | Director | 2009-08-01 | 2010-09-30 |
| SCHUTZMAN, Alan Marc | Director | 2008-03-13 | 2008-08-05 |
| TROKA JR, John Richard | Director | 2008-01-04 | 2012-04-19 |
| TUCHMAN, Kenneth Daryl | Director | 1996-05-21 | 1996-08-30 |
| TWOMEY, Cormac John | Director | 2007-01-05 | 2009-04-03 |
| WALKER, William | Director | 2001-05-01 | 2003-03-03 |
| YANEZ, Juan Carlos | Director | 2008-10-24 | 2009-04-03 |
| ABOGADO CUSTODIANS LIMITED | Corporate Nominee Director | 1996-05-01 | 1996-05-21 |
| ABOGADO NOMINEES LIMITED | Corporate Nominee Director | 1996-05-01 | 1996-05-21 |
| LUCIENE JAMES LIMITED | Corporate Nominee Director | 1996-03-29 | 1996-05-01 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Ttec Services Corporation | Corporate entity | Shares 75–100% | 2016-04-06 | Active |
Filing timeline
Last 20 of 174 total filings
Material constitutional events — rename, articles re-file, resolution
- 2026-02-19 RESOLUTIONS Resolution
- 2026-02-19 RESOLUTIONS Resolution
- 2026-02-19 RESOLUTIONS Resolution
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-04-30 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2026-02-19 | SH19 | capital | Capital statement capital company with date currency figure | |
| 2026-02-19 | SH20 | capital | Legacy | |
| 2026-02-19 | CAP-SS | insolvency | Legacy | |
| 2026-02-19 | RESOLUTIONS | resolution | Resolution | |
| 2026-02-19 | SH19 | capital | Capital statement capital company with date currency figure | |
| 2026-02-19 | SH20 | capital | Legacy | |
| 2026-02-19 | CAP-SS | insolvency | Legacy | |
| 2026-02-19 | RESOLUTIONS | resolution | Resolution | |
| 2026-02-19 | SH19 | capital | Capital statement capital company with date currency figure | |
| 2026-02-19 | SH20 | capital | Legacy | |
| 2026-02-19 | CAP-SS | insolvency | Legacy | |
| 2026-02-19 | RESOLUTIONS | resolution | Resolution | |
| 2026-01-28 | TM01 | officers | Termination director company with name termination date | |
| 2025-12-31 | AA | accounts | Accounts with accounts type full | |
| 2025-06-02 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-03-10 | PSC05 | persons-with-significant-control | Change to a person with significant control | |
| 2024-12-11 | AA | accounts | Accounts with accounts type full | |
| 2024-08-12 | TM01 | officers | Termination director company with name termination date | |
| 2024-05-17 | CS01 | confirmation-statement | Confirmation statement with no updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 16
- Capital events
- 6
- Officers appointed
- 0
- Officers resigned
- 1
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31
-
Turnover
+2.9%
£28,245,375 £29,068,844
highest in 4 filed years
-
Cash
-37.6%
£509,249 £318,010
lowest in 4 filed years
-
Net assets
+16.9%
£13,667,923 £15,981,249
highest in 4 filed years
-
Employees
-17.8%
572 470
lowest in 4 filed years
-
Operating profit
+320.2%
£738,018 £3,101,396
highest in 4 filed years
-
Profit before tax
+277.6%
£839,048 £3,168,375
highest in 4 filed years
-
Wages
-11.5%
£16,152,419 £14,293,646
Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers