EAST MIDLANDS CROSSROADS-CARING FOR CARERS

Company number

03128681

Status

Active

Incorporation

1995-11-21

Last accounts made up

2025-03-31

Account category

FULL

Primary SIC

88990

Hubs

UK Healthcare

Values shown as filed in iXBRL accounts. — indicates the figure was not present in the extracted filing (either not filed under that concept or absent from the period). About these numbers

Accounting basis

FRS 102

Reporting scope

Standalone (parent only)

Auditor

Rogers Spencer

Audit opinion

Unqualified (clean)

Going concern

Affirmed

“During August 2025 Nottinghamshire County Council indicated they were going to give TuVida 90 days' notice to cancel their HomeFirst contract following the immediate withdrawal from the ICB that funded it. They also informed the charity that due to the legal structure of the funding that TUPE did not apply due to them stopping this part of the hospital discharge services. Therefore TuVida would have to pay out the c£180k in redundancy costs. The news that a c£3.6m income per annum, which makes up c25% of the charity's income was going to stop in 90 days put the charity in an immediate financial crisis and as part of their planning they did seek the advice of Insolvency Experts. They advised that if the notice came immediately then the charity would struggle to survive. However that notice did not come straight away. Following a co-ordinated campaign with the support of Carers Trust (TuVida's National umbrella organisation) to influence decision makers, TuVida finally got confirmation the contract was ending but that would happen on the 31st March 2026 as the three year break clause comes up in the contract. This notification was provided on the 14th November 2025 almost three months after the initial phone call informing TuVida this was happening. When TuVida had the call with Nottinghamshire County Council and the ICB, where notice was provided, both organisations were clear that they did not want this impact to lead to the closure of the charity. They indicated they would do whatever they can to support the charity through this transition including finding alternative employment for staff affected wherever possible. During the three month gap between the original notification and then the official one twelve staff had resigned from the charity due to this threat to the organisation. This included the new CEO, who had been in post about six months and their entire senior management team including the FD. As a result the Trustee's took quick and decisive action to bring back into TuVida the previous CEO and CFO to lead the organisation for a minimum of twelve months to work on securing the long term future of the charity. Following the confirmation that the contract was ending the immediate financial challenge was the loss of c£3.6m of income and £1.2m of contribution to corporate costs from April 2026. As a result to this reduction in income during the year the charity put into action its contingency plans that have been developed to respond to such a situation. The loss of this contract has been a concern to the Trustee's for a number of years, due to the fragility of the market, and had therefore worked with the previous leadership team to put together plans if this was to happen. This resulted in an organisation wide restructure, including significant back office and senior management redundancies. The restructure enabled a clear refocus on operational service delivery with limited impact on front line services. The achievement of this was done with little cost and cash outlay due to the twelve staff who had resigned and therefore only a handful of posts were replaced, included the CEO and FD. The quick and decisive actions taken by Trustee's and the new interim senior leadership team to implement a number of actions to counter the future loss of income has ensured forecasts have been prepared which indicate the charity can continue as a going concern with a focus on rebuilding reserves and cash balances over time.”

Significant events

• “In August 2024, as the organisation entered the second half of the financial year, Nottinghamshire County Council issued 30 days' notice of termination for Lot 6 of the Home First Hospital Discharge Service. This represented a full-year financial impact of approximately £1.2 million, and an in-year impact of £600k.”
• “Although Nottinghamshire County Council subsequently extended the notice period to November 2024 and later agreed wind-down funding through to March 2025, decisive action was still required within days to ensure the organisation's survival.”
• “The Trustees approved a charity-wide restructure to rapidly reduce costs. As part of this process: The longstanding Chief Executive Officer, Deputy CEO, and Chief Commercial Officer stepped down with immediate effect. The Chief Operating Officer was appointed as the new CEO. Several other senior posts were made redundant.”
• “This was achieved despite the charity being given notice on the additional funding for the Home First service, (lot 6), funded by Nottinghamshire County Council. This was cut in the second half of the year. The charity was informed of this in August 2024 and that additional element of the contract ceased in November 2024. This income represented £1.2m of the organisation's overall income, which is almost 10%.”

Auditor / going-concern / subsidiary information is extracted from the PDF version of the latest annual accounts and is not tagged in iXBRL. About these numbers