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Next accounts due

2026-09-30 (in 4mo)

Last filed for 2024-12-31

Confirmation statement due

2026-11-18 (in 6mo)

Last made up 2025-11-04

Watchouts

None on the register

Cash

£674K

-16.3% lowest in 5 filed years

Net assets

£5M

-1.3% vs 2023

Employees

488

-0.4% vs 2023

Profit before tax

£526K

-61.8% vs 2023

Name history

Renamed 4 times since incorporation

  1. NCO EUROPE LIMITED 2006-01-03 → present
  2. RISK MANAGEMENT ALTERNATIVES INTERNATIONAL LIMITED 2000-02-28 → 2006-01-03
  3. UNITED CREDITORS' ALLIANCE INTERNATIONAL LIMITED 1996-07-02 → 2000-02-28
  4. UNITED CREDITORS' ALLIANCE EUROPE LIMITED 1995-11-15 → 1996-07-02
  5. EXPERIENCE LIMITED 1995-11-06 → 1995-11-15

Accounts

7-year trend · latest reflected 2024-12-31

Metric Trend 2018-12-312019-12-312020-12-312021-12-312022-12-312023-12-312024-12-31
Turnover £12,269,000£43,178,000
Operating profit £825,000
Profit before tax £486,000£6,259,000£344,000£1,378,000£526,000
Net profit £402,000£5,119,000£290,000£1,047,000£398,000
Cash £1,030,000£2,313,000£1,055,000£805,000£674,000
Total assets less current liabilities £3,735,000£4,553,000£4,291,000£4,787,000£4,801,000
Net assets £3,495,000£4,254,000£4,148,000£4,783,000£4,719,000
Equity £3,165,000£3,495,000£5,451,000£4,254,000£4,148,000£4,783,000£4,719,000
Average employees 380433418490488
Wages £7,610,000£9,725,000£7,743,000£10,103,000£10,980,000

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2018-12-312019-12-312020-12-312021-12-312022-12-312023-12-312024-12-31
Operating margin 6.7%
Net margin 3.3%11.9%
Return on capital employed 22.1%
Interest cover 29.46x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

People

2 active · 27 resigned

Name Role Appointed Born Nationality
BILSBOROUGH, Sonya Bernadette Director 2014-11-24 Aug 1969 British
FORD, Nick John Director 2005-09-12 Oct 1967 British
Show 27 resigned officers
Name Role Appointed Resigned
BRADY, Michael Albert Secretary 1999-08-24 1999-12-21
CONNOLLY, Joseph P Secretary 2001-01-12 2005-09-12
ELLIS, Thomas David Secretary 2008-05-14 2015-05-22
HAMILTON, Glenn Secretary 2005-09-12 2006-08-23
HEATHCOCK, John Herman Secretary 2001-01-08 2001-01-12
JOHNSON, Nathalie Christiane Secretary 2007-10-18 2008-05-14
LEFEVRE, John Henry Secretary 1997-05-01 1999-08-24
SMITH, Martin James Secretary 2006-09-18 2007-09-26
ELY PLACE SECRETARIES LIMITED Corporate Secretary 1995-11-07 1997-10-01
ELY PLACE SECRETARIES LIMITED Corporate Secretary 1995-11-07 1995-11-07
TEMPLE SECRETARIES LIMITED Corporate Nominee Secretary 1995-11-06 1995-11-07
ASGHAR, Rehan Director 2016-11-09 2017-11-02
BARRIST, Michael Director 2005-09-12 2012-07-01
BILLINGTON, Michael John Director 2016-09-14 2018-03-01
BLANCHARD, John Augustus Director 1997-05-01 2000-09-28
CUNNINGHAM, Dennis Director 1999-12-21 2005-09-12
ELLIS, Thomas David Director 2008-05-14 2015-05-22
ERHARDT, Thomas Joseph Director 2012-07-01 2014-08-20
HAILES, Sara Anne Director 2015-10-27 2019-04-24
JONES, Jack Director 2012-07-01 2014-08-20
RAFFERTY, Bernadette Frances Director 2014-11-24 2016-06-03
SCHWAB, John Director 2007-01-05 2012-07-01
SMITH, Martin James Director 2007-01-08 2007-09-26
TWOGOOD, Jerry Keith Director 1995-11-07 1997-05-01
WALKER, Glen David Director 2015-11-21 2016-04-01
WEITZEL, Paul Director 2005-09-12 2007-01-05
COMPANY DIRECTORS LIMITED Corporate Nominee Director 1995-11-06 1995-11-07

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Mr Nicholas John Ford Individual Shares 75–100% 2019-02-01 Ceased 2019-09-24
Nco Holdings Ltd Corporate entity Shares 75–100% 2019-02-01 Active
Alorica Uk Limited Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2018-06-29 Ceased 2019-02-01
Mr Andy Ming Lee Individual Shares 50–75%, Voting 50–75% 2016-06-30 Ceased 2018-06-29

Filing timeline

Last 20 of 167 total filings

Date Type Category Description
2025-11-06 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-07-14 AA accounts Accounts with accounts type full PDF
2025-01-16 CH01 officers Change person director company with change date PDF
2024-11-12 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-07-23 AA accounts Accounts with accounts type full PDF
2024-06-18 CH01 officers Change person director company with change date PDF
2024-05-28 CH01 officers Change person director company with change date PDF
2024-05-28 CH01 officers Change person director company with change date PDF
2024-05-28 CH01 officers Change person director company with change date PDF
2023-11-07 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-05-31 AA accounts Accounts with accounts type full PDF
2022-11-09 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-07-04 AA accounts Accounts with accounts type full PDF
2021-11-04 CS01 confirmation-statement Confirmation statement with no updates PDF
2021-10-05 CH01 officers Change person director company with change date PDF
2021-06-17 CH01 officers Change person director company with change date PDF
2021-06-08 AA accounts Accounts with accounts type full PDF
2020-11-09 CS01 confirmation-statement Confirmation statement with no updates PDF
2020-06-28 AA accounts Accounts with accounts type full PDF
2019-12-05 CS01 confirmation-statement Confirmation statement with updates PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
2

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
0

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31

Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers

Official Companies House page