RICHMOND UPON THAMES CROSSROADS CARE

Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Accounting basis

FRS 102

Auditor

PB Associates Chartered Accountants

Audit opinion

Unqualified (clean)

Going concern

Affirmed

“In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.”

Significant events

• “The 2024-2025 financial year was one of both challenge and progress for Crossroads Care Richmond and Kingston. As pressures continued across the home care sector—rising costs, the ongoing workforce crisis, and national and local funding uncertainties—we focused on protecting and enhancing our services for carers and the people they support.”
• “National cutbacks in eligibility criteria and local demographic (e.g., ageing local population) further increased demand, especially among older carers and those supporting people with complex needs or dementia. These pressures contributed to longer waiting lists, despite our best efforts to meet need.”
• “In response, and despite the wider workforce challenges across the sector, we successfully expanded our staff team. This enabled us to increase service capacity and continue delivering high-quality, person-centred care during a period of considerable uncertainty. Supporting staff wellbeing and retention remained central to our approach, reflecting our belief that investing in our team is key to maintaining compassionate and consistent care.”
• “We ended the year with a small, carefully managed deficit. This reflected our decision to invest in workforce growth and service adaptation during a time of great need, while absorbing the impact of funding changes, increased operational costs, and rising demand. We approached this position with prudent financial oversight and a clear focus on long-term sustainability.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

Filings

2

last 12 months

Capital events

0

last 24 months

Officers appointed

0

last 12 months

Officers resigned

0

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

• Turnover

  +15.2%

  £791,831 → £911,962

• Cash

  +3.3%

  £214,175 → £221,261

• Net assets

  -5.1%

  £268,756 → £255,031

• Employees

  +6.3%

  32 → 34

• Wages

  +15.3%

  £571,492 → £659,201

Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers