GENESYS TELECOMMUNICATIONS LABORATORIES - EUROPE LIMITED
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Next accounts due
2026-10-31 (in 5mo)
Last filed for 2025-01-31
Confirmation statement due
2026-11-01 (in 6mo)
Last made up 2025-10-18
Watchouts
None on the register
Cash
£408K
-17.2% vs 2024
Net assets
£45M
+27.8% vs 2024
Employees
273
+4.2% vs 2024
Profit before tax
£13M
+33.9% vs 2024
Net assets
2-year trend · vs Technology median
Accounts
2-year trend · latest reflected 2025-01-31
| Metric | Trend | 2024-01-31 | 2025-01-31 |
|---|---|---|---|
| Turnover | £57,422,000 | £64,998,000 | |
| Operating profit | £8,748,000 | £10,177,000 | |
| Profit before tax | £9,833,000 | £13,163,000 | |
| Net profit | £6,555,000 | £9,744,000 | |
| Cash | £493,000 | £408,000 | |
| Total assets less current liabilities | £35,033,000 | £44,777,000 | |
| Net assets | £35,033,000 | £44,777,000 | |
| Equity | £35,033,000 | £44,777,000 | |
| Average employees | 262 | 273 | |
| Wages | £30,874,000 | £40,774,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2024-01-31 | 2025-01-31 |
|---|---|---|---|
| Operating margin | 15.2% | 15.7% | |
| Net margin | 11.4% | 15.0% | |
| Return on capital employed | 25.0% | 22.7% | |
| Current ratio | 2.72x | 3.72x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- Armstrong Watson Audit Limited
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.”
Group structure
- GENESYS TELECOMMUNICATIONS LABORATORIES - EUROPE LIMITED · parent
- Genesys Cloud Services Germany GmbH 100%
- Genesys Cloud Services DE Holdings GmbH 100%
- Genesys Cloud Services Sweden AB 100%
Significant events
- “During the year, the Company continued to market and to provide post-sales customer service for customer interaction management software and cloud solutions, primarily for contact centres.”
- “During the year Genesys was again placed in the Leader Quadrant in Gartner Inc.'s "Magic Quadrant for Contact Center Infrastructure".”
- “During the year the Company started taking steps to measure its carbon footprint.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 24 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| ROSINE, Mark | Secretary | 2012-05-03 | — | — |
| CHAPMAN, Peter | Director | 2022-01-25 | Oct 1983 | American |
| HODGSON, Ben Gerald Sanford | Director | 2022-01-25 | Jan 1978 | British |
| THOMPSON, Kathryn Marie | Director | 2022-12-30 | Mar 1983 | American |
Show 24 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| MCDONAGH, Rodney | Secretary | 2003-08-07 | 2010-11-01 |
| REYNER, Catherine | Secretary | 2000-06-01 | 2003-07-11 |
| SHENKMAN, Gregory | Secretary | 1994-10-18 | 2000-06-01 |
| STANTON, Roger Francis Gordon | Secretary | 2010-11-01 | 2012-05-03 |
| HARBEN REGISTRARS LIMITED | Corporate Nominee Secretary | 1994-10-18 | 1994-10-18 |
| ALLOY, Mark William | Director | 2013-03-08 | 2019-09-30 |
| BECKLER, Matthew | Director | 2022-01-25 | 2022-12-30 |
| BRENNAN, Christopher Daniel | Director | 1999-06-30 | 2000-10-01 |
| DEMARCO, Michelle Elaine | Director | 2019-11-01 | 2020-03-27 |
| EVANS, Alexander Robert | Director | 1994-10-18 | 2000-05-23 |
| HICKLAND, Michael Roger | Director | 1999-06-30 | 2000-05-23 |
| LAMARSAUDE, Christophe Bernard | Director | 2002-01-09 | 2005-09-21 |
| LORIMER, Paul Maurice | Director | 2013-05-01 | 2018-06-01 |
| MCDONAGH, Rodney | Director | 2009-01-23 | 2010-11-01 |
| MILOSLAVSKY, Alec | Director | 1994-10-18 | 2000-10-01 |
| NEDERLOF, Arie Peter | Director | 1999-06-30 | 2003-03-14 |
| PHILONENKO, Laurent | Director | 2003-04-04 | 2004-06-18 |
| REU, Marshall Albrecht | Director | 2000-05-26 | 2003-04-04 |
| SHENKMAN, Gregory | Director | 1994-10-18 | 1998-07-24 |
| STANTON, Roger Francis Gordon | Director | 2003-03-14 | 2022-12-30 |
| THOMAS, Remi Karl Georges | Director | 2010-11-01 | 2012-01-31 |
| WHITE, Stacey Marie Wilhelmsen | Director | 2005-09-21 | 2008-06-23 |
| WISE, Theresa Mary | Director | 2019-11-01 | 2021-10-22 |
| HARBEN NOMINEES LIMITED | Corporate Nominee Director | 1994-10-18 | 1994-10-18 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| H&F Giant Lux Sarl | Corporate entity | Shares 50–75%, Voting 50–75% | 2020-05-27 | Ceased 2020-05-27 |
| Greeneden Topco Sca | Corporate entity | Shares 75–100% | 2016-04-06 | Ceased 2016-04-06 |
| Greeneden Uk Acquisition Company Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Active |
Filing timeline
Last 20 of 171 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2025-11-24 | AA | accounts | Accounts with accounts type full | |
| 2025-11-17 | MR01 | mortgage | Mortgage create with deed with charge number charge creation date | |
| 2025-10-21 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-01-30 | MR04 | mortgage | Mortgage satisfy charge full | |
| 2025-01-20 | AA | accounts | Accounts with accounts type full | |
| 2024-10-18 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-04-29 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2024-04-29 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2024-04-29 | PSC02 | persons-with-significant-control | Notification of a person with significant control | |
| 2024-01-31 | AD01 | address | Change registered office address company with date old address new address | |
| 2023-11-03 | AA | accounts | Accounts with accounts type full | |
| 2023-10-18 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-01-04 | AP01 | officers | Appoint person director company with name date | |
| 2023-01-04 | TM01 | officers | Termination director company with name termination date | |
| 2023-01-04 | TM01 | officers | Termination director company with name termination date | |
| 2022-12-13 | AP01 | officers | Appoint person director company with name date | |
| 2022-11-03 | AA | accounts | Accounts with accounts type full | |
| 2022-10-31 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-06-14 | AD01 | address | Change registered office address company with date old address new address | |
| 2022-01-26 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 3
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2024 → FY2025 · period ending 2025-01-31 vs 2024-01-31
-
Turnover
+13.2%
£57,422,000 £64,998,000
-
Cash
-17.2%
£493,000 £408,000
-
Net assets
+27.8%
£35,033,000 £44,777,000
-
Employees
+4.2%
262 273
-
Operating profit
+16.3%
£8,748,000 £10,177,000
-
Profit before tax
+33.9%
£9,833,000 £13,163,000
-
Wages
+32.1%
£30,874,000 £40,774,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers