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Next accounts due

2026-09-30 (in 4mo)

Last filed for 2024-12-31

Confirmation statement due

2026-10-26 (in 5mo)

Last made up 2025-10-12

Watchouts

None on the register

Cash

£5M

-44.9% vs 2023

Net assets

£13M

-10.7% vs 2023

Employees

1,137

-3.2% vs 2023

Profit before tax

Period ending 2024-12-31

Name history

Renamed 2 times since incorporation

  1. FOUNDATION FOR CREDIT COUNSELLING 1995-01-19 → present
  2. CONSUMER CREDIT COUNSELLING SERVICE (WEST YORKSHIRE) 1993-01-18 → 1995-01-19
  3. CONSUMER CREDIT COUNSELLING SERVICES (WEST YORKSHIRE) 1992-10-19 → 1993-01-18

Accounts

2-year trend · latest reflected 2024-12-31

Metric Trend 2023-12-312024-12-31
Turnover £54,731,000£60,193,000
Operating profit
Profit before tax
Net profit -£4,735,000-£1,590,000
Cash £9,492,000£5,232,000
Total assets less current liabilities £15,634,000£13,795,000
Net assets £14,803,000£13,212,000
Equity £14,803,000£13,212,000
Average employees 1,1751,137
Wages £34,053£34,686

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2023-12-312024-12-31
Net margin -8.7%-2.6%
Gearing (liabilities / total assets) 24.4%26.2%
Current ratio 4.62x4.08x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Audit & accounting basis

Accounting basis
FRS 102
Reporting scope
Consolidated group
Auditor
PKF Littlejohn LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The financial statements have been prepared on the going concern basis. In auditing the financial statements, we have concluded that the Trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.”

Group structure

  1. FOUNDATION FOR CREDIT COUNSELLING · parent
    1. Consumer Credit Counselling Service Voluntary Arrangements Ltd · Insolvency services
    2. Consumer Credit Counselling Service (Equity Release) Ltd · Advice for Equity Release and Mortgages
    3. Debt Remedy Ltd · Dormant
    4. StepChange Equity Release Ltd · Dormant
    5. StepChange Financial Solutions Ltd · Dormant
    6. StepChange Voluntary Arrangements Ltd · Dormant

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

13 active · 37 resigned

Name Role Appointed Born Nationality
SMITH, Catherine Jennifer Secretary 2024-04-24
ACTON, Susan Director 2023-07-01 Sep 1972 British
ASHLEY, Michael St John Director 2023-07-01 Sep 1954 British
CAPLAN, Nicholas Michael Director 2019-02-26 Jun 1959 British
DEAN, Barbara Helen Director 2019-01-21 Dec 1959 British
HARDING, Elizabeth Mary Director 2023-07-01 Aug 1982 British
KAUR, Ramondeep Director 2025-06-30 Apr 1983 British
KLIMAYTYS, Yvonne Jean Director 2021-07-01 Mar 1958 British
LYNSKEY, Sean Director 2025-06-23 Jul 1988 British
MELLOR, Lisa Jane Director 2025-06-23 Sep 1976 British
POPE, Janet Edna Director 2024-01-01 Sep 1960 British
TITCOMB, Lesley Jane Director 2019-01-21 Jun 1961 British
WOOD, Christopher Mark, Mr. Director 2021-02-01 Aug 1970 British
Show 37 resigned officers
Name Role Appointed Resigned
BRADFORD, Rachel Julia Secretary 2014-10-30 2016-03-17
CARNEY, Richard Secretary 1992-10-19 1993-10-19
LYNCH, Malcolm John Secretary 1993-06-21 2014-10-30
O'CONNOR, Michael Cornelius Secretary 2016-03-17 2016-06-07
SOBO-ALLEN, Femi Secretary 2016-06-07 2016-07-15
M & K NOMINEE DIRECTORS LIMITED Corporate Nominee Secretary 1992-10-19 1992-10-19
BEESLEY, Gordon Director 2004-03-30 2008-06-24
BELL, Josh Carl Director 2018-06-01 2022-05-31
BURTON, Jeremy John Director 1992-10-19 2013-07-04
COATES, David Raiffe Director 2009-06-09 2019-03-31
CROOKS, Bernard John Director 2000-06-01 2001-09-10
FAIREY, Michael Edward Director 2009-06-09 2013-07-04
FINGLETON, John Anthony Director 2015-03-10 2020-04-30
FROST, Timothy James Albert Director 2017-07-01 2024-06-30
GRIFFITH-JONES, John Guthrie Director 2019-01-07 2024-04-30
HILL, Andrew Ratcliffe Director 2016-07-01 2022-07-01
HURLSTON, Malcolm Director 1992-10-09 2010-12-20
KALIA, Monica Director 2017-07-01 2022-07-22
LEATHER, Susan Catherine, Dame Director 2014-10-14 2018-12-31
LESLIE, Christopher Michael Director 2006-06-13 2010-12-14
LEWIS, Susan Tangier Director 2012-07-10 2021-06-01
MACLEOD, Kenneth Alexander Director 2016-07-01 2017-09-20
MICHAEL, Alun Edward Director 2014-06-17 2018-12-31
MULCAHY, Geoffrey, Sir Director 2008-09-25 2018-05-31
PANDAY, Kamala Director 2013-07-04 2014-12-09
PHELAN, Daniel John Director 2008-09-25 2014-06-17
ROBINSON, Maureen Ann Director 2000-06-01 2008-02-04
ROSS, James Douglas Director 1995-09-14 2006-06-13
SANTS, Hector William Hepburn, Sir Director 2015-07-01 2018-10-02
STERN, Christopher John Director 2016-07-01 2025-06-30
STEVENSON OF BALMACARA, Robert Wilfrid, Lord Director 2010-12-14 2015-03-31
TAVERNE, Suzanna Director 2009-03-11 2017-09-20
THOMPSON, Alastair John Director 1993-01-21 1995-09-14
THOMPSON, Gillian Jane Director 2016-01-08 2017-09-19
THORESEN, Otto Director 2012-07-10 2016-11-08
WALKER PALMOUR, Danielle Jeanine Director 2012-07-10 2015-06-09
WARE, Victor Robin Director 1992-10-19 2003-12-15

Ownership

Persons with significant control

No persons with significant control on record.

Filing timeline

Last 20 of 201 total filings

Date Type Category Description
2025-11-27 CH01 officers Change person director company with change date PDF
2025-10-14 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-09-03 CH01 officers Change person director company with change date PDF
2025-07-03 AP01 officers Appoint person director company with name date PDF
2025-07-03 TM01 officers Termination director company with name termination date PDF
2025-06-24 AP01 officers Appoint person director company with name date PDF
2025-06-24 AP01 officers Appoint person director company with name date PDF
2025-06-06 AA accounts Accounts with accounts type group
2024-10-15 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-07-01 TM01 officers Termination director company with name termination date PDF
2024-06-25 AA accounts Accounts with accounts type group
2024-05-02 AP03 officers Appoint person secretary company with name date PDF
2024-05-02 TM01 officers Termination director company with name termination date PDF
2024-03-11 CH01 officers Change person director company with change date PDF
2024-01-02 AP01 officers Appoint person director company with name date PDF
2023-10-13 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-07-04 AP01 officers Appoint person director company with name date PDF
2023-07-03 AP01 officers Appoint person director company with name date PDF
2023-07-03 AP01 officers Appoint person director company with name date PDF
2023-06-17 AA accounts Accounts with accounts type group

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
8

last 12 months

Capital events
0

last 24 months

Officers appointed
3

last 12 months

Officers resigned
1

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Year-on-year

FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31

Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers

Official Companies House page