EGAIN COMMUNICATIONS LTD
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Next accounts due
2026-06-30 (in 1mo)
Last filed for 2024-06-30
Confirmation statement due
2026-09-13 (in 4mo)
Last made up 2025-08-30
Watchouts
None on the register
Cash
£23M
+22.1% highest in 3 filed years
Net assets
£17M
+11.4% highest in 3 filed years
Employees
72
-30.8% lowest in 3 filed years
Profit before tax
£2M
+46.9% highest in 3 filed years
Name history
Renamed 4 times since incorporation
- EGAIN COMMUNICATIONS LTD 2000-08-31 → present
- INFERENCE LIMITED 1995-05-09 → 2000-08-31
- INFERENCE EUROPE LIMITED 1991-05-01 → 1995-05-09
- INFERENCE (EUROPE) LIMITED 1990-11-21 → 1991-05-01
- LAWGRA (NO. 66) LIMITED 1990-09-05 → 1990-11-21
Net assets
5-year trend · vs Technology median
Accounts
5-year trend · latest reflected 2024-06-30
| Metric | Trend | 2021-07-01 | 2022-06-30 | 2022-07-01 | 2023-06-30 | 2024-06-30 |
|---|---|---|---|---|---|---|
| Turnover | — | £18,936,270 | — | £18,009,808 | £16,036,299 | |
| Operating profit | — | £1,303,763 | — | £1,068,171 | £1,213,221 | |
| Profit before tax | — | £1,307,880 | — | £1,382,606 | £2,031,174 | |
| Net profit | — | £761,070 | — | £981,034 | £1,412,682 | |
| Cash | — | £10,495,485 | — | £18,785,440 | £22,940,450 | |
| Total assets less current liabilities | — | £13,981,499 | — | £15,508,665 | £17,096,296 | |
| Net assets | — | £13,647,465 | — | £15,077,475 | £16,797,119 | |
| Equity | £11,646,958 | £13,647,465 | £13,647,465 | £15,077,475 | £16,797,119 | |
| Average employees | — | 104 | — | 104 | 72 | |
| Wages | — | £8,653,684 | — | £8,967,314 | £7,264,209 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2021-07-01 | 2022-06-30 | 2022-07-01 | 2023-06-30 | 2024-06-30 |
|---|---|---|---|---|---|---|
| Operating margin | — | 6.9% | — | 5.9% | 7.6% | |
| Net margin | — | 4.0% | — | 5.4% | 8.8% | |
| Return on capital employed | — | 9.3% | — | 6.9% | 7.1% | |
| Current ratio | — | — | — | 2.04x | 2.28x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- James Cowper Kreston Audit
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Company has prepared forecasts and projections using what the directors believe to be reasonable assumptions relating to the Company's financial performance, current financial position and existing financial resources for a period of at least 12 months from the date of signing of the financial statements which show the Company to be a going concern. Due to this the directors are of the opinion that it is appropriate to prepare the financial statements on a going concern basis.”
Significant events
- “There have been no significant events affecting the Company since the year end.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
3 active · 22 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| WELLS, Colin Nigel | Secretary | 2014-05-14 | — | British |
| ROY, Ashutosh Kumar | Director | 2001-01-10 | Jul 1966 | American |
| SMIT, Eric | Director | 2005-05-10 | May 1962 | American |
Show 22 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| LAWSON, Stephen Roy | Secretary | 2008-01-01 | 2014-05-14 |
| THOMAS, Walter Joe, Dr | Secretary | 2001-09-10 | 2003-08-01 |
| HILLGATE SECRETARIAL LIMITED | Corporate Secretary | 2003-10-16 | 2008-01-01 |
| LAWGRAM SECRETARIES LIMITED | Corporate Nominee Secretary | — | 2000-10-02 |
| TJG SECRETARIES LIMITED | Corporate Secretary | 2000-10-02 | 2003-10-16 |
| BINNS, John | Director | — | 1998-02-02 |
| COXHEAD, Stephen Michael | Director | 2001-01-10 | 2005-05-10 |
| DOUST, Nigel Stuart | Director | 1999-09-07 | 2001-08-03 |
| DUNCAN, Alan George | Director | — | 1994-07-29 |
| GRIFFIN, William Duane | Director | 1998-04-06 | 1998-08-27 |
| JACOBSON, Alexander Donald | Director | — | 1995-09-25 |
| JEPSON, Charles | Director | 1998-04-06 | 2001-01-10 |
| JOHNSON, David Michael | Director | 1996-09-27 | 1996-11-01 |
| MCKEE, Christopther Martin | Director | 1996-09-27 | 1997-05-07 |
| PADFIELD, Philip | Director | 1998-04-06 | 1999-08-31 |
| PETTET, Richard William | Director | 1999-01-18 | 1999-12-31 |
| PRICE, Peter Richard | Director | — | 1996-05-16 |
| PUROHIT, Sunil Kumud | Director | 1997-05-13 | 1998-11-06 |
| SINHA, Gunjan | Director | 2001-01-10 | 2004-06-30 |
| TIERNEY, Peter Russell | Director | 1993-09-30 | 1998-04-06 |
| WILLIAMS, James C | Director | — | 1995-09-05 |
| WILLIAMSON, Glenn T | Director | — | 1993-09-30 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Egain Corporation | Corporate entity | Shares 75–100% | 2016-04-06 | Active |
Filing timeline
Last 20 of 163 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2025-10-08 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-03-31 | AA | accounts | Accounts with accounts type full | |
| 2024-10-16 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-03-28 | AA | accounts | Accounts with accounts type full | |
| 2023-10-04 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-07-08 | AA | accounts | Accounts with accounts type full | |
| 2022-11-23 | DISS40 | gazette | Gazette filings brought up to date | |
| 2022-11-22 | GAZ1 | gazette | Gazette notice compulsory | |
| 2022-11-16 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-07-06 | AA | accounts | Accounts with accounts type full | |
| 2021-09-28 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2021-07-13 | AA | accounts | Accounts with accounts type full | |
| 2020-09-01 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2020-04-06 | AA | accounts | Accounts with accounts type full | |
| 2019-10-21 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2019-02-07 | AA | accounts | Accounts with accounts type full | |
| 2018-09-17 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2018-02-05 | AA | accounts | Accounts with accounts type full | |
| 2017-11-22 | DISS40 | gazette | Gazette filings brought up to date | |
| 2017-11-21 | GAZ1 | gazette | Gazette notice compulsory |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 1
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2023 → FY2024 · period ending 2024-06-30 vs 2023-06-30
-
Turnover
-11%
£18,009,808 £16,036,299
lowest in 3 filed years
-
Cash
+22.1%
£18,785,440 £22,940,450
highest in 3 filed years
-
Net assets
+11.4%
£15,077,475 £16,797,119
highest in 3 filed years
-
Employees
-30.8%
104 72
lowest in 3 filed years
-
Operating profit
+13.6%
£1,068,171 £1,213,221
-
Profit before tax
+46.9%
£1,382,606 £2,031,174
highest in 3 filed years
-
Wages
-19%
£8,967,314 £7,264,209
lowest in 3 filed years
Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers