WIRRELDERLY

Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers

Accounting basis

FRS 102

Reporting scope

Standalone (parent only)

Auditor

DSG Audit

Audit opinion

Unqualified (clean)

Going concern

Affirmed

“In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.”

Significant events

• “The Charity launched a new interactive website and improved its online presence and visibility, which was necessary to promote the excellent healthcare services offered in the area and to make information and contact with the Charity more easily accessible to various users.”
• “A full refurbishment of the courtyard garden was completed in summer 2024, providing service users and visitors with another accessible, safc, and relaxing outdoor space. The Charity also renewed all garden furniture and umbrellas to make the outdoor space more comfortable and enjoyable for everyone.”
• “To maintain high standards of cleanliness and hygiene and keep the Home as safe as possible for our vulnerable residents, the Charity invested further in sluice equipment replacement and continued to provide high-quality personal protective equipment for frontline staff.”
• “A full refurbishment of one of the larger accessible bathrooms was also completed, enabling a more enjoyable and relaxing experience for its users.”
• “One of the bedrooms has been adapted to care for a bariatric service user, assisting the local hospital with longer-term placements and helping to free up a hospital bed.”
• “Following a full review of the catering department, kitchen operations were changed to prioritise smoother service, better quality, safer and more compliant food, and a more varied menu for service users. An upgrade in kitchen equipment was also required, and three combi ovens were purchased to enable a more environmentally friendly and energy-efficient way of cooking.”
• “Due to the increasing reliance on IT and various software for compliance and record-keeping, the Charity continues to invest in renewing computers and other IT equipment to ensure all systems work efficiently and securely.”
• “The previous care recording software, used for over 12 years, has now been upgraded to a system better suited to the Home and its residents. This allows care staff to replace paper charts with live electronic care recording on provided devices. This upgrade enables management to better oversee, audit, and improve the quality of care. The software is expected to offer AI features in summer 2025, which the Home hopes will further enhance care documentation.”
• “An electronic medication administration system has also been in place for the past couple of years, reducing the likelihood of statistical errors by nursing staff on paper records and allowing better oversight and management of medicines.”
• “The Charity has begun work on an overall operational sustainability policy and carbon reduction action plan. The Trustees have instructed Management to prioritise environmentally friendly practices and apply higher criteria when selecting new contractors or renewing services with existing partners, ensuring they are conscious of sustainability and operate in environmentally friendly ways.”
• “Due to increasing needs and health complexities of service users, the Charity has increased staffing levels accordingly. As a result, the total number of employees rose by approximately 20% compared to the previous year. However, challenges in recruiting suitable candidates have persisted due to local workforce shortages. While recruitment continues to support growth, additional skills, and natural staff turnover, agency costs have remained controlled. Every effort has been made to reduce these costs to ensure the best quality and consistency of care for residents.”
• “The Charity continued to offer Real Living Wage rates to all staff in recognition of their outstanding efforts and to support them during the cost-of-living crisis. However, any increases in pay rates remained restricted, depending on payments received from public funding authorities for care provided to service users.”
• “With the public health service reducing eligibility criteria for funding specialised equipment, the Charity has continued to do its best to purchase and provide necessary specialised care equipment and seating for service users, enabling them to enjoy daily living activities and remain mobile, safe, and comfortable. A highly skilled and experienced physiotherapist employed by Elderholme has been providing advice and support to residents where required to ensure best practices are followed.”
• “The minibus has been used for day trips, activities, and transporting service users to appointments whenever the volunteer driver has been available. The Home has maintained a varied activities programme, creating a stimulating atmosphere suitable for all ages, tastes, and abilities, including visiting entertainers at least every fortnight.”
• “Health and safety and fire risks have been thoroughly reviewed by the Board, and authorisation has been given to Management to proceed with various improvements throughout the year to keep staff and residents as safe as possible.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

Filings

4

last 12 months

Capital events

0

last 24 months

Officers appointed

0

last 12 months

Officers resigned

1

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

• Turnover

  —

  Not reported

• Cash

  —

  Not reported

• Net assets

  —

  Not reported

• Employees

  +13%

  138 → 156

  highest in 6 filed years

Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers