TLC: TALK, LISTEN, CHANGE.
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Next accounts due
2026-12-30 (in 7mo)
Last filed for 2025-03-31
Confirmation statement due
2027-02-23 (in 9mo)
Last made up 2026-02-09
Watchouts
Cash
£273K
-49.2% vs 2024
Net assets
£624K
+7.1% vs 2024
Employees
134
+1.5% vs 2024
Profit before tax
£42K
-28.6% vs 2024
Watchouts
Facts from the Companies House register and the latest accounts — not a rating
-
3 officer resignations in last 12 months
Multiple officers have left the board recently — see the People section for who.
-
1 PSC ceased in last 24 months
Significant control changed hands — see the Ownership section.
Net assets
2-year trend · vs Health Care median
Accounts
2-year trend · latest reflected 2025-03-31
| Metric | Trend | 2024-03-31 | 2025-03-31 |
|---|---|---|---|
| Turnover | £4,272,236 | £4,635,256 | |
| Operating profit | £58,139 | £41,514 | |
| Profit before tax | £58,139 | £41,514 | |
| Net profit | £58,139 | £41,514 | |
| Cash | £536,561 | £272,635 | |
| Total assets less current liabilities | £717,825 | £719,360 | |
| Net assets | £582,928 | £624,442 | |
| Equity | £582,928 | £624,442 | |
| Average employees | 132 | 134 | |
| Wages | £3,179,595 | £3,523,807 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2024-03-31 | 2025-03-31 |
|---|---|---|---|
| Operating margin | 1.4% | 0.9% | |
| Net margin | 1.4% | 0.9% | |
| Return on capital employed | 8.1% | 5.8% | |
| Current ratio | 1.85x | 2.59x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- Xeinadin Audit Limited
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.”
Group structure
- TLC: TALK, LISTEN, CHANGE. · parent
- Now You're Talking Therapy Limited 100%
Significant events
- “New funding from Rayne Foundation and Masonic Charitable Foundation, as well as continued support from Zochonis Charitable Trust.”
- “Contract wins to deliver two pilot programmes for young people.”
- “Winning a contract to deliver a counselling service in Nottinghamshire for victim-survivors of domestic abuse.”
- “Securing social investment to supercharge the further growth of Now You're Talking, our 'profit with purpose' commercial counselling subsidiary.”
- “Our work with children and young peaple using harm programme was featured in Closer Magazine. We have also been involved with filming for ITV and Channel 4 programmes, and Radio 5 Live, to discuss the work of TLC and specifically our Domestic Abuse service.”
- “Completed our most successful fundraising event so far - in May 2025, a group of 20 staff and supporters completed the Yorkshire 3 Peaks Challenge raising over £10,000 for TLC.”
- “After the year end date Talk Listen Change merged with the following registered charities during 2025: Let's Talk Relationships, The Relationship Therapy Centre, Space Counselling, The Family and Relationship Centre, Relationship Counselling East Anglia, Relationship Works, Relationship Therapy North. These mergers took place during August 2025 and December 2025 at no cost and were registered with the Charity Commission.”
- “On 30 June 2025, a floating charge was created in favour of Postcode Innovation Trust.”
- “On 10 November 2025, a fixed charge was created in favour of Key Fund Investments Limited.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
11 active · 47 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| HILL, Michelle | Secretary | 2014-01-02 | — | British |
| AHSAN, Sabreen | Director | 2025-08-06 | Apr 1992 | British |
| BREARLEY, Jennifer | Director | 2025-08-06 | Jul 1969 | British |
| DRUGAN, Gerard Anthony, Dr | Director | 2015-07-29 | Jul 1956 | British |
| INGLEBY, Sarah Elizabeth | Director | 2023-01-18 | Apr 1972 | British |
| JOWITT, Catherine Anne | Director | 2025-08-06 | Jun 1978 | British |
| LIU, Chong | Director | 2023-01-18 | Sep 1993 | Chinese |
| LOWE, Grant Nicholas | Director | 2023-01-18 | Nov 1968 | British |
| RAYMODE, Alvin | Director | 2020-05-13 | Nov 1981 | British |
| SHUTTLEWORTH, Barbara Mary | Director | 2002-01-22 | Oct 1957 | British |
| SULTAN, Adiba | Director | 2020-04-15 | Jan 1990 | British |
Show 47 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| PARKES, Susan Joan | Secretary | 1994-02-01 | 2014-01-02 |
| RAIKES, Patricia Ann | Secretary | — | 1993-09-10 |
| ACKROYD, David Martin | Director | — | 2000-01-25 |
| AGARWALA, Rosemary | Director | 2014-05-14 | 2018-09-05 |
| AGARWALA, Rosemary | Director | 2000-10-25 | 2012-05-15 |
| AGBALYA, Rasheeda | Director | 2020-05-13 | 2022-06-17 |
| BAKER, Kathleen Mary | Director | 1996-10-01 | 2006-06-06 |
| BIRKETT, Malcolm David | Director | 1999-07-28 | 2018-01-12 |
| BLUNT, Carolyn Michelle | Director | 2023-01-18 | 2025-05-20 |
| BROADBENT, Gerald Stanley | Director | 1996-10-01 | 1998-10-27 |
| CALDERBANK, Verity | Director | 2018-11-07 | 2022-09-09 |
| CALLAGHAN, Christopher Patrick | Director | 2007-10-02 | 2018-11-01 |
| ELLIS, Graham | Director | 2018-11-07 | 2022-05-12 |
| FENWICK, Ian Graham Keith | Director | 2002-09-17 | 2006-06-06 |
| GASKELL, Christopher Michael | Director | 2018-01-10 | 2025-12-17 |
| GASKELL, Michael | Director | 2018-01-10 | 2018-01-25 |
| GIBSON, Michael | Director | 2003-07-01 | 2007-12-20 |
| GOUDE, Bryan George | Director | 1996-10-01 | 2001-10-25 |
| HARRIS, Michael Roy | Director | 1996-10-01 | 1999-10-02 |
| HEYWORTH, Benjamin | Director | 2015-09-16 | 2018-02-14 |
| HUSSAIN, Rozita | Director | 1997-06-17 | 2011-05-10 |
| JNO-BAPTISTE, Luke | Director | 2020-04-15 | 2021-04-27 |
| JOHNSON, Gordon Labron | Director | — | 2002-10-22 |
| LAWTON, Claire Louise | Director | 2008-05-06 | 2010-06-07 |
| LEVY, Robert Adrian | Director | 2008-09-16 | 2015-07-29 |
| LEWIS, Russell Thomas Vassa | Director | 1995-10-24 | 2000-10-04 |
| LIEBERMAN, Bernice | Director | 2007-10-02 | 2011-01-01 |
| MALPUS, Zoey Gail, Dr | Director | 2010-05-12 | 2011-09-13 |
| MARSDEN, Janis May | Director | 2010-05-12 | 2013-03-20 |
| MARSLAND, Keith William | Director | 2013-05-15 | 2020-09-17 |
| MAYFIELD, Christopher John, Right Reverend | Director | 1996-10-01 | 2002-10-22 |
| MCCANN, Katie | Director | 2015-11-11 | 2017-11-02 |
| MITCHELL, Keith | Director | 2020-04-15 | 2023-07-25 |
| MOORE, Norma | Director | — | 1995-10-24 |
| PEEL, Andrew | Director | 2002-07-02 | 2006-04-04 |
| RODDEN, Sharon | Director | 2011-10-19 | 2014-04-02 |
| SARWAR, Shahbaz | Director | 2018-11-07 | 2019-11-11 |
| SHANNON, Margaret Alison | Director | 2015-03-11 | 2023-12-07 |
| SHEPHERD, Anita | Director | 2018-11-07 | 2022-09-23 |
| SINGLETON, Sarah, Qc | Director | 2003-07-01 | 2012-05-31 |
| SLESS, John Brandon | Director | 2013-09-11 | 2023-12-07 |
| SPAIN, Charlotte Josephine | Director | 2023-01-18 | 2026-01-28 |
| STELFOX, Christine | Director | 2018-07-16 | 2019-07-24 |
| SWINSCOE, Martine Theresa | Director | 1997-06-17 | 2003-01-21 |
| TARAFDER, Ruhena | Director | 2023-01-18 | 2023-10-18 |
| VICKERMAN, Catherine Anne | Director | 2006-10-17 | 2018-04-18 |
| WOLLERTON, Nikki | Director | 1999-10-12 | 2008-11-05 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Mr Christopher Michael Gaskell | Individual | Significant influence, significant-influence-or-control-as-trust | 2018-01-10 | Ceased 2025-12-17 |
| Ms Michelle Hill | Individual | Significant influence | 2017-02-09 | Active |
| Ms Margaret Alison Shannon | Individual | Significant influence | 2017-02-08 | Ceased 2023-12-07 |
| Mr Keith William Marsland | Individual | Significant influence | 2017-02-08 | Ceased 2018-01-10 |
Filing timeline
Last 20 of 253 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-03-28 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2026-03-27 | RP01AP01 | officers | Replacement filing of director appointment with name | |
| 2026-03-16 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2026-02-25 | CH01 | officers | Change person director company with change date | |
| 2026-02-18 | AA | accounts | Accounts with accounts type full | |
| 2026-02-04 | TM01 | officers | Termination director company with name termination date | |
| 2026-02-04 | TM01 | officers | Termination director company with name termination date | |
| 2025-11-10 | MR01 | mortgage | Mortgage create with deed with charge number charge creation date | |
| 2025-09-05 | AP01 | officers | Appoint person director company with name date | |
| 2025-08-15 | AP01 | officers | Appoint person director company with name date | |
| 2025-08-15 | AP01 | officers | Appoint person director company with name date | |
| 2025-08-08 | CH01 | officers | Change person director company with change date | |
| 2025-07-03 | MR01 | mortgage | Mortgage create with deed with charge number charge creation date | |
| 2025-05-21 | TM01 | officers | Termination director company with name termination date | |
| 2025-02-13 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2024-12-30 | AA | accounts | Accounts with accounts type small | |
| 2024-07-23 | MR04 | mortgage | Mortgage satisfy charge full | |
| 2024-02-22 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2024-01-04 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2024-01-03 | AA | accounts | Accounts with accounts type small |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 14
- Capital events
- 0
- Officers appointed
- 3
- Officers resigned
- 3
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2024 → FY2025 · period ending 2025-03-31 vs 2024-03-31
-
Turnover
+8.5%
£4,272,236 £4,635,256
-
Cash
-49.2%
£536,561 £272,635
-
Net assets
+7.1%
£582,928 £624,442
-
Employees
+1.5%
132 134
-
Operating profit
-28.6%
£58,139 £41,514
-
Profit before tax
-28.6%
£58,139 £41,514
-
Wages
+10.8%
£3,179,595 £3,523,807
Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers