FAMILY ACTION
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Next accounts due
2026-12-31 (in 7mo)
Last filed for 2025-03-31
Confirmation statement due
2026-10-13 (in 5mo)
Last made up 2025-09-29
Watchouts
None on the register
Cash
£17M
+20.7% vs 2024
Net assets
£24M
+17% vs 2024
Employees
1,018
+10.7% vs 2024
Profit before tax
£2M
+55.2% vs 2024
Name history
Renamed 3 times since incorporation
- FAMILY ACTION 2008-09-18 → present
- FAMILY WELFARE ASSOCIATION (THE) 2008-07-31 → 2008-09-18
- FAMILY WELFARE ASSOCIATION(THE) 1976-12-31 → 2008-07-30
- FAMILY WELFARE ASSOCIATION LIMITED (THE) 1972-08-29 → 1976-12-31
Net assets
2-year trend · vs Health Care median
Accounts
2-year trend · latest reflected 2025-03-31
| Metric | Trend | 2024-03-31 | 2025-03-31 |
|---|---|---|---|
| Turnover | £36,436,000 | £40,363,000 | |
| Operating profit | £1,038,000 | £1,611,000 | |
| Profit before tax | £1,038,000 | £1,611,000 | |
| Net profit | £1,378,000 | £1,799,000 | |
| Cash | £13,942,000 | £16,834,000 | |
| Total assets less current liabilities | £31,671,000 | £33,360,000 | |
| Net assets | £20,809,000 | £24,338,000 | |
| Equity | £20,809,000 | £24,338,000 | |
| Average employees | 920 | 1,018 | |
| Wages | £21,388,000 | £23,371,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2024-03-31 | 2025-03-31 |
|---|---|---|---|
| Operating margin | 2.8% | 4.0% | |
| Net margin | 3.8% | 4.5% | |
| Return on capital employed | 3.3% | 4.8% | |
| Gearing (liabilities / total assets) | 40.0% | 35.0% | |
| Current ratio | 6.65x | 5.55x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Consolidated group
- Auditor
- HaysMac LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Trustees are of the opinion that adequate resources will continue to be available for a period of at least 12 months from the signing of the accounts to fund the activities and operations of the company, therefore Family Action is a going concern.”
Group structure
- FAMILY ACTION · parent
- Friendship Works
- Building A New Direction (BAND)
- PAC-UK Ltd
- Portsmouth Abuse & Rape Counselling Service (PARCS)
Significant events
- “completed the acquisition of the charity Relate's staff and services”
- “Acquiring the business and services of Relate and bringing nearly 200 Relate staff into Family Action with effect from 1 January 2025”
- “The relaunched FamilyLine service received over 66,000 contacts during the year, a sharp increase on the previous year's figures (9,000)”
- “In August 2024 we launched our new website. From April 2024 - March 2025, we had 1.6 million page views from 429,000 users. The average monthly page views have increased by 119%”
- “Our Christmas Toy Appeal 2024 sourced 15,000 gifts from 135 companies”
- “We won over £1m in new and retendered work over the year across England and Wales, including a new contract to deliver a Youth Support Service with Gloucestershire County Council.”
- “our large and successful child and family support contracts across Cumbria taken back in house by Cumberland and Westmorland and Furness Local Authorities at the end of these contracts”
- “We acted quickly and decisively when the opportunity arose to acquire the business and staff of Relate out of Administration.”
- “The Department for Education decided to renew the National School Breakfast Programme for a further year to July 2026.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
14 active · 81 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| HOLMES, David | Secretary | 2013-03-11 | — | — |
| BROADHEAD, Philippe Michael | Director | 2018-03-22 | Apr 1965 | British |
| HARGRAVE, Ian Raymond | Director | 2018-03-22 | Mar 1960 | British |
| HAYES, Paul John | Director | 2014-09-18 | May 1951 | British |
| HEISS, Charlotte Dawn Alethea | Director | 2023-05-04 | Jul 1979 | British |
| HOLLY, Jennifer Anne | Director | 2023-07-06 | Jan 1979 | British,American |
| HOLMES, Demelza | Director | 2018-03-22 | Aug 1981 | British |
| KRAMER, Philippa Lisa | Director | 2025-02-13 | Mar 1973 | British |
| LAD, Asha | Director | 2026-03-26 | Dec 1982 | British |
| PARRY, Robert Andrew | Director | 2026-03-26 | May 1962 | British |
| POSOCCO, Louise Turnbull | Director | 2024-02-15 | Dec 1978 | British |
| PRINCE, Katherine Marie | Director | 2023-07-06 | May 1988 | American |
| WALSH, Caroline | Director | 2023-05-04 | Dec 1964 | British |
| WILLIAMS BROWNE, Melanie | Director | 2021-02-11 | Jul 1965 | British |
Show 81 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| DENT, Helen Anne, Ms. | Secretary | 2003-06-02 | 2004-03-18 |
| DENT CBE, Helen | Secretary | 2010-10-08 | 2013-03-11 |
| FALLON, Damien Jude | Secretary | 2004-03-18 | 2007-04-27 |
| GRILLO, Ayodeji | Secretary | 1998-07-27 | 2002-07-19 |
| LISMORE, Paul | Secretary | 2007-12-03 | 2010-10-08 |
| NYAKUMA, Ben | Secretary | 2002-07-19 | 2003-05-31 |
| WEARE, Ann Frances | Secretary | — | 1998-07-14 |
| ALBAN-LLOYD, Nan | Director | — | 1993-03-08 |
| AROGUNDADE, Ayodele | Director | 2021-02-11 | 2026-01-11 |
| ASTROP, Penny | Director | 2012-12-06 | 2014-05-24 |
| ATACK, Rita Edna | Director | — | 1993-03-03 |
| BARNES, Martin Michael | Director | 2004-11-18 | 2012-12-06 |
| BERTON, Alan Leopold | Director | — | 1996-10-22 |
| BINGHAM, Peter Alan | Director | — | 1993-03-04 |
| BLEIMAN, Rita | Director | 2002-11-06 | 2004-11-18 |
| BOLTON, Christopher | Director | — | 1992-04-03 |
| BOWKLEY, Philip Andrew | Director | 2016-12-15 | 2023-05-04 |
| BOYLAN, Siobhan Geraldine | Director | 2013-03-14 | 2021-12-09 |
| BUCHANAN, Ann Hermione, Professor | Director | 1999-08-31 | 2007-11-22 |
| CABLE, Aida | Director | 2012-12-06 | 2022-12-08 |
| CATES, Stephen Andrew | Director | 2012-12-06 | 2016-12-15 |
| CHARMAN, Philippa | Director | 2012-12-06 | 2015-04-06 |
| CHEEMA, Bobbie Parmist Kaur | Director | 2004-11-18 | 2007-11-22 |
| CHISM, Nigel William Michael Goddard | Director | 1993-11-17 | 1999-11-10 |
| CHUNG, Sui Fung | Director | 2004-11-18 | 2006-11-16 |
| COPP, Peter Richard | Director | 2001-11-08 | 2006-10-20 |
| DAS, Lala Prithwisranjan | Director | — | 1992-04-02 |
| DEDMAN, Dorothy Grace | Director | 1995-11-16 | 2002-11-06 |
| DICKINSON, Vivienne Anne | Director | — | 1994-12-08 |
| DOBBS, Linda Penelope, Dame | Director | 2000-02-03 | 2004-11-18 |
| DOYLE, Sophy | Director | 2014-12-11 | 2024-12-05 |
| DUNNETT, George Alastair | Director | 2016-09-15 | 2024-05-02 |
| ELVIN, Gillian Barbara | Director | — | 1995-11-16 |
| FALKNER, Bede | Director | 1992-09-09 | 2003-11-06 |
| FORBES, Alan | Director | 1997-12-11 | 2003-11-06 |
| FORD, Malcolm | Director | — | 1996-10-22 |
| FULTON, Mary Elizabeth | Director | 2012-12-06 | 2022-12-08 |
| HARRIS, Iain Michael | Director | 1993-02-17 | 2012-12-06 |
| HAYE, Linda Beatrice | Director | 1998-07-16 | 2002-11-06 |
| HELD, Jane | Director | 2006-11-16 | 2011-12-08 |
| HENDERSON, Miriam | Director | — | 1992-12-10 |
| HIGGINS, Raymond George, Doctor | Director | — | 1992-03-19 |
| JENKINS, Amanda | Director | 2007-11-22 | 2011-12-08 |
| KEENE, Gillian Margaret | Director | 2004-11-18 | 2012-12-06 |
| KENTIGERN-FOX, William Poyntere, Revd | Director | — | 1996-10-22 |
| KIRKLAND, Kathleen Winefride | Director | 1995-09-28 | 2002-11-06 |
| KOLIND, Janet Stefanie | Director | 2018-07-05 | 2021-07-22 |
| KYRIAKIDES-YELDHAM, Anthony Paul Richard, Rev | Director | — | 1991-12-03 |
| LANGTON, Edward | Director | — | 1997-11-05 |
| LLOYD, Jane Helen Violet, Lady | Director | 1995-09-28 | 2005-12-08 |
| MCCANN, Norman William John | Director | — | 1996-10-22 |
| MCCLUSKEY MCKAY, Krista Anne | Director | 2022-07-07 | 2024-02-12 |
| MIDDLETON, Fiona Elizabeth | Director | — | 1997-11-05 |
| MOUNTAIN, Mary Catherine | Director | 2012-12-06 | 2013-03-14 |
| MOUNTAIN, Mary Catherine | Director | 1997-12-11 | 2011-12-08 |
| O'CALLAGHAN, Warren Sean | Director | 2006-12-07 | 2019-12-05 |
| OSBORN, Neil Frank | Director | 1993-11-17 | 2002-11-06 |
| PALMIER, Alexander Percival | Director | — | 1991-08-04 |
| PIERS, Pim | Director | 2013-03-14 | 2020-02-13 |
| PORTMAN, Bryan | Director | 2009-12-10 | 2017-12-14 |
| PURTON, Peter John | Director | 1993-02-17 | 1994-12-13 |
| RICHARDS, John | Director | 2012-12-06 | 2014-07-29 |
| ROBINSON, Piers Richard | Director | 2015-04-23 | 2017-03-09 |
| ROSS, Mary Monica Josephine | Director | — | 1995-11-16 |
| ROWLANDS, John | Director | 2009-12-10 | 2017-12-14 |
| ROY, Barin Brian | Director | 2020-12-03 | 2024-12-05 |
| SEAL, Hilary | Director | 2004-11-18 | 2016-12-15 |
| SHIRE, Sally Christabel | Director | 2009-12-10 | 2015-12-10 |
| STACEY, Nicolas David | Director | 1993-11-17 | 1995-11-16 |
| STOAKLEY, Peter Nigel | Director | 2002-11-06 | 2012-12-06 |
| STOCK, Glenda Ernestine | Director | 1991-12-03 | 1996-06-14 |
| SWINGLER, Margaret Christine | Director | — | 1993-08-31 |
| TAPSFIELD, Robert Wilfred | Director | 2015-07-30 | 2025-07-11 |
| THOMAS, Brent | Director | 2004-11-18 | 2014-03-27 |
| TURNER, Deborah | Director | — | 1995-11-16 |
| UNSWORTH, Jacqueline | Director | 2002-11-06 | 2010-12-09 |
| WALLER, Andrew Henson | Director | — | 1993-07-26 |
| WALLIS, Anthony Berkeley | Director | — | 1992-12-01 |
| WIDDISON, Ivor | Director | 1997-01-30 | 2004-11-18 |
| WILLIAMS, John Charles Wallis | Director | 2001-11-08 | 2004-11-18 |
| WRIGHT, Patrick Michael Mckee | Director | 1995-09-15 | 2003-11-06 |
Ownership
Persons with significant control
Filing timeline
Last 20 of 360 total filings
Material constitutional events — rename, articles re-file, resolution
- 2026-01-14 MA Memorandum articles
- 2026-01-14 RESOLUTIONS Resolution
- 2026-01-14 CC04 Statement of companys objects
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-04-13 | AP01 | officers | Appoint person director company with name date | |
| 2026-04-10 | AP01 | officers | Appoint person director company with name date | |
| 2026-01-19 | TM01 | officers | Termination director company with name termination date | |
| 2026-01-14 | MA | incorporation | Memorandum articles | |
| 2026-01-14 | RESOLUTIONS | resolution | Resolution | |
| 2026-01-14 | CC04 | change-of-constitution | Statement of companys objects | |
| 2025-11-28 | AA | accounts | Accounts with accounts type full | |
| 2025-10-07 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-08-05 | TM01 | officers | Termination director company with name termination date | |
| 2025-06-03 | CH01 | officers | Change person director company with change date | |
| 2025-02-26 | AP01 | officers | Appoint person director company with name date | |
| 2024-12-18 | TM01 | officers | Termination director company with name termination date | |
| 2024-12-18 | TM01 | officers | Termination director company with name termination date | |
| 2024-10-18 | AA | accounts | Accounts with accounts type full | |
| 2024-10-07 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-05-15 | TM01 | officers | Termination director company with name termination date | |
| 2024-03-01 | AP01 | officers | Appoint person director company with name date | |
| 2024-02-13 | TM01 | officers | Termination director company with name termination date | |
| 2023-10-18 | AA | accounts | Accounts with accounts type full | |
| 2023-10-03 | CS01 | confirmation-statement | Confirmation statement with no updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 10
- Capital events
- 0
- Officers appointed
- 2
- Officers resigned
- 2
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.
Year-on-year
FY2024 → FY2025 · period ending 2025-03-31 vs 2024-03-31
-
Turnover
+10.8%
£36,436,000 £40,363,000
-
Cash
+20.7%
£13,942,000 £16,834,000
-
Net assets
+17%
£20,809,000 £24,338,000
-
Employees
+10.7%
920 1,018
-
Operating profit
+55.2%
£1,038,000 £1,611,000
-
Profit before tax
+55.2%
£1,038,000 £1,611,000
-
Wages
+9.3%
£21,388,000 £23,371,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. Periods don't have to be exactly 12 months apart — a long or short period (typical around incorporation or year-end changes) will distort the comparison. Lines a company doesn't report are omitted. About these numbers